Previous Version Version Effective: 6th of May, 2020
Version Effective: 6th of May, 2020

PDC57019 - Business Communication Skills

Course Details

Course Summary

This online Short Course outlines the key elements of effective communication in a business setting. The course outlines the knowledge and skills required to effectively interact with clients, partners, and customers in all business settings.

Core skills of critical thinking and professional communication are included to enable you to gain a comprehensive understanding of the entrepreneurial approach to new venture creation.

Normally $90.00, now FREE until the end of the financial year to support our industry and community during COVID-19 recovery.

Entry Requirements

There are no specific entry requirements, however, students enrolling in this course should work in the business profession.

Course Details

Course Type Short Course (Professional Development)
Student Availability
  • Domestic
  • International
Fees For detailed information on Course Fees, visit Short Course Fees
Application Mode
  • Other
How to Apply

For direct access to the course, visit https://cpd.cqu.edu.au/

Study Area
  • Business, Accounting and Law
Skill Area
  • Business Services

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

This course provides Professional Development for business professionals.

Undertaking this course enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded 4 Continuing Professional Development (CPD) hours and a CQUniversity Certificate of Completion.

Course Structures

Study Mode Definitions

  • Mixed Mode courses are delivered online and require compulsory attendance of site-specific learning activities such as on-campus residential schools and/or workshops.
  • Online courses are delivered using online resources only.
  • On-campus courses are delivered using a combination of face-to-face and video conferencing style teaching at CQUniversity campuses.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details , including the different study modes offered for each structure.

Standard Course Structure

4 hours
  • Online
No units are associated with this course


Course Learning Outcomes
  1. Understand professional communication skills, both verbal and non-verbal, in the development of effective business relationships
  2. Develop emotional intelligence and apply critical thinking skills in professional communication in a workplace environment
  3. Outline Kotter's 8 steps to leading organisational change
  4. Develop knowledge of the legal requirements and obligations in the workplace, including confidentiality, contractual safeguards, and risk management
  5. Reflect on strategies to manage multiple decision makers within an organisation.

Assessment

Online Quiz


Where and when can I start?
Please view the more details information for any additional information related to this course.

There are currently no intakes for this course.
More Details
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