PDC57019 - Business Communication Skills

Course Details

Course Summary

This online Short Course outlines the key elements of effective communication in a business setting. The course outlines the knowledge and skills required to effectively interact with clients, partners, and customers in all business settings.

Core skills of critical thinking and professional communication are included to enable you to gain a comprehensive understanding of the entrepreneurial approach to new venture creation.

The fee for this short course will be $90.00.

Course Details

Course Type Short Course (Professional Development)
Student Availability
  • Domestic
  • International
Fees For detailed information on Course Fees, visit Short Course Fees
Application Mode
  • Other
How to Apply

For direct access to the course, visit https://cpd.cqu.edu.au/

Study Area
  • Business, Accounting and Law
Skill Area
  • Business Services

Admission Codes

International Students
CRICOS Codes
Not Applicable

Entry Requirements

There are no specific entry requirements, however, students enrolling in this course should work in the business profession.

Student Outcomes, Career Opportunities and Occupations

This course provides Professional Development for business professionals.

Undertaking this course enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded 4 Continuing Professional Development (CPD) hours and a CQUniversity Certificate of Completion.

Course Structures
Standard Course Structure

4 hours
  • Online
No units are associated with this course


Course Learning Outcomes
  1. Understand professional communication skills, both verbal and non-verbal, in the development of effective business relationships
  2. Develop emotional intelligence and apply critical thinking skills in professional communication in a workplace environment
  3. Outline Kotter's 8 steps to leading organisational change
  4. Develop knowledge of the legal requirements and obligations in the workplace, including confidentiality, contractual safeguards, and risk management
  5. Reflect on strategies to manage multiple decision makers within an organisation.

Assessment

Online Quiz


Where and when can I start?
The availabilities listed here are for 2019 and beyond.
Please view the more details information for any additional information related to the intakes

There are currently no intakes for this course.
2018 Intakes
The availabilities listed here are for 2018.

There are currently no intakes for this course.
More Details
No additional details have been provided.