Previous Version Version Effective: 4th of March, 2021
Version Effective: 4th of March, 2021

PDC57233 - Email Etiquette

Course Details

Course Summary

Email is used in business and personal communication with millions of messages sent on a daily basis. This online micro-credential will identify the key elements of email etiquette in maintaining open and professional channels of communication in all settings. It will also cover topics including how to construct an email message, adding attachments and hyperlinks, adding a signature block and guidelines on copying others to email correspondence.

This is a non-creditable micro-credential which is awarded a digital badge and Certificate of Completion which can be shared to your social networks and displayed in your professional portfolio.

Entry Requirements

There are no specific entry requirements to enrol in this short course.

Course Details

Course Type Short Course (Professional Development)
Student Availability
  • International
  • Domestic
Fees
Full Fee $25
Application Mode
  • Other
How to Apply

For direct access to the micro-credential, visit our Learning Management Site: Be Different

Simply set up an account on the site to pay and access the micro-credential you wish to study.

Study Area
  • Work and Study Preparation
Skill Area
  • General Education and Training

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion.

Course Structures

Study Mode Definitions

  • Mixed Mode courses are delivered online and require compulsory attendance of site-specific learning activities such as on-campus residential schools and/or workshops.
  • Online courses are delivered using online resources only.
  • On-campus courses are delivered using a combination of face-to-face and video conferencing style teaching at CQUniversity campuses.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details , including the different study modes offered for each structure.

Standard Micro-Credential Structure

1 hour
  • Online
No units are associated with this course


Course Learning Outcomes
  1. Understand the principles of professional communication when using email
  2. Reflect on the social rules which apply in email correspondence, including CC BCC and signatures
  3. Understand the key elements of email and the tools which can be applied to improve email etiquette.

Assessment

Online Quiz

Where and when can I start?
Please view the more details information for any additional information related to this course.

There are currently no intakes for this course.
More Details
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