Course History

Please note that the information shown below is for an obsolete version of the course. Please select the 'Next Version' button to view more relevant data

Version Effective: 22nd of October, 2018 Next Version
Version Effective: 22nd of October, 2018

PDC57233 - Email Etiquette

Course Details

Course Summary

Email is used in business and personal communication with millions of messages sent on a daily basis. This online Short Course will identify the key elements of email etiquette in maintaining open and professional channels of communication in all settings. The course will cover topics including how to construct an email message, adding attachments and hyperlinks, adding a signature block and guidelines on copying others to email correspondence.

The fee for this short course will be $25.00.


Entry Requirements

There are no specific entry requirements to enrol in this short course.


Course Details

Course Type Short Course (Professional Development)
Student Availability
  • International
  • Domestic
Fees
Application Mode
  • Other
How to Apply
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Simply set up an account on the site to pay and access the micro-credential you wish to study.
Study Area
  • Work and Study Preparation
Skill Area
  • General Education and Training

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

This course provides Professional Development for a variety of personnel.

Undertaking this course enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded 1 Continuing Professional Development (CPD) hour and a CQUniversity Certificate of Completion.

Course Structures

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Standard Course Structure

1 hour
  • Online
No units are associated with this course


Course Learning Outcomes
  1. Understand the principles of professional communication when using email
  2. Reflect on the social rules which apply in email correspondence, including CC BCC and signatures
  3. Understand the key elements of email and the tools which can be applied to improve email etiquette.

Assessment

Online Quiz

Where and when can I start?
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There are currently no intakes for this course.
More Details
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