This is a preparatory qualification which provides a defined and limited range of basic skills and knowledge used in hairdressing salons by individuals who provide assistance with client services. These routine and repetitive tasks are completed under direct supervision and with guidance from hairdressers who manage the client service.
Students are required to complete the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment unless they have completed an equal or higher-level course.
Course Type | Qualification | ||||||||||||
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Student Availability |
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Fees |
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Application Mode |
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How to Apply | Please Enquire or Apply Now | ||||||||||||
Study Area |
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Skill Area |
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AQF Level | Level 2: Certificate II |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
This qualification is intended to prepare individuals for further training in the hair and beauty industry.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
This program is typically delivered over a 26 - 33 week period, however as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level.
Core Enrol into all units at once. |
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SHBXIND002 | Communicate as part of a salon team | More Information | Training.gov Details | |
SHBXIND001 | Comply with organisational requirements within a personal services environment | More Information | Training.gov Details | |
SHBXCCS003 | Greet and prepare clients for salon services | More Information | Training.gov Details | |
SHBXCCS001 | Conduct salon financial transactions | More Information | Training.gov Details | |
SHBHIND001 | Maintain and organise tools, equipment and work areas | More Information | Training.gov Details | |
SHBHDES001 | Dry hair to shape | More Information | Training.gov Details | |
SHBHBAS001 | Provide shampoo and basin services | More Information | Training.gov Details | |
BSBWHS201 | Contribute to health and safety of self and others | More Information | Training.gov Details | |
Elective Enrol into all units at once. |
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SIRRINV001 | Receive and handle retail stock | More Information | Training.gov Details | |
SHBHDES002 | Braid hair | More Information | Training.gov Details | |
SHBHCLS001 | Apply hair colour products | More Information | Training.gov Details | |
SHBHBAS002 | Provide head, neck and shoulder massages for relaxation | More Information | Training.gov Details |
Unit Code | Unit Name |
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SHBXIND002 | Communicate as part of a salon team |
SHBXIND001 | Comply with organisational requirements within a personal services environment |
SHBXCCS003 | Greet and prepare clients for salon services |
SHBXCCS001 | Conduct salon financial transactions |
SHBHIND001 | Maintain and organise tools, equipment and work areas |
SHBHDES001 | Dry hair to shape |
SHBHBAS001 | Provide shampoo and basin services |
BSBWHS201 | Contribute to health and safety of self and others |
SIRRINV001 | Receive and handle retail stock |
SHBHDES002 | Braid hair |
SHBHCLS001 | Apply hair colour products |
SHBHBAS002 | Provide head, neck and shoulder massages for relaxation |
This program is typically delivered over a 44 - 52 week period, however as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level.
Core Enrol into all units at once. |
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SHBXIND002 | Communicate as part of a salon team | More Information | Training.gov Details | |
SHBXIND001 | Comply with organisational requirements within a personal services environment | More Information | Training.gov Details | |
SHBXCCS003 | Greet and prepare clients for salon services | More Information | Training.gov Details | |
SHBXCCS001 | Conduct salon financial transactions | More Information | Training.gov Details | |
SHBHIND001 | Maintain and organise tools, equipment and work areas | More Information | Training.gov Details | |
SHBHDES001 | Dry hair to shape | More Information | Training.gov Details | |
SHBHBAS001 | Provide shampoo and basin services | More Information | Training.gov Details | |
BSBWHS201 | Contribute to health and safety of self and others | More Information | Training.gov Details | |
Elective Enrol into all units at once. |
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SIRRINV001 | Receive and handle retail stock | More Information | Training.gov Details | |
SHBHDES002 | Braid hair | More Information | Training.gov Details | |
SHBHCLS001 | Apply hair colour products | More Information | Training.gov Details | |
SHBHBAS002 | Provide head, neck and shoulder massages for relaxation | More Information | Training.gov Details |
Unit Code | Unit Name |
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SHBXIND002 | Communicate as part of a salon team |
SHBXIND001 | Comply with organisational requirements within a personal services environment |
SHBXCCS003 | Greet and prepare clients for salon services |
SHBXCCS001 | Conduct salon financial transactions |
SHBHIND001 | Maintain and organise tools, equipment and work areas |
SHBHDES001 | Dry hair to shape |
SHBHBAS001 | Provide shampoo and basin services |
BSBWHS201 | Contribute to health and safety of self and others |
SIRRINV001 | Receive and handle retail stock |
SHBHDES002 | Braid hair |
SHBHCLS001 | Apply hair colour products |
SHBHBAS002 | Provide head, neck and shoulder massages for relaxation |
Assessment Types |
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Written/Electronic Assessment |
Practical Task |
RPL |
Third Party Verification |
SHB20216 Course Admission information
Available admission entry for high school students:
On-campus Attendance Information
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Gladstone ‘Hair at CQUniversity’ |
Mackay City ‘Hair at CQUniversity’ |
Rockhampton City ‘Hair at CQUniversity’ |
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Attendees |
Start TAFE Now Students |
Mainstream Students |
Start TAFE Now Students |
Mainstream Students |
Start TAFE Now Students |
Mainstream Students |
Salon Location |
Ground Floor Building 2 |
Ground Floor Building 2 |
Level 1 Building 4 |
Level 1 Building 4 |
Level 2 Building B |
Level 2 Building B |
Mandatory Day/s |
Attend one day per week: Monday, Tuesday OR Wednesday |
Attend each Monday, Tuesday and Wednesday |
Attend each Wednesday |
Attend each Tuesday, Wednesday and Thursday |
Attend one day per week: Monday, Tuesday OR Wednesday |
Attend each Monday, Tuesday and Wednesday |
Attendance Times |
8:30am – 3:30pm |
8:30am – 3:30pm |
8:45am – 3:00pm |
8:45am – 3:00pm |
8:45am – 4:00pm |
8:45am – 4:00pm |
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Resource Requirements
In discussion with teaching staff, additional hairdressing equipment and salon resources will be required for this course. These will be purchased at the expense of the student as study progresses throughout the course. Items include:
All students must wear closed in shoes and be dressed as though they are going to work in a salon.