SIT30116 - Certificate III in Tourism

Course Details

Course Summary

This qualification reflects the role of individuals who use a range of well-developed tourism services sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgment, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business. This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $3315 (2018)
$3525 (2019)
Subsidised Full Fee $1695 (2018)
$1800 (2019)
Subsidised Concession Fee $1365 (2018)
$1455 (2019)
Fee for service per unit $235 (2019)
Subsidised full fee per unit $120 (2019)
Subsidised concession fee per unit $97 (2019)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Online
Study Area
  • Hospitality and Beauty
Skill Area
  • Tourism
AQF Level Level 3: Certificate III

Admission Codes

International Students
CRICOS Codes
Not Applicable

Entry Requirements

There are no entry requirements for this course.

Student Outcomes, Career Opportunities and Occupations

1. Students will receive a Result of Assessment within 21 days of completion of each unit/module or within 21 days of the ‘close of study’ date.
2. Students who successfully complete all required units/modules will receive their qualification and an Academic Statement itemising all units/modules successfully completed.
3. Following receipt of written advice from the student (or teacher) that the student does not intend to complete the full course, the student will be issued with a Statement of Attainment listing all units/modules successfully completed.

Possible job titles include: Adventure tourism guide, Attendant or senior ride operator in an attraction or theme park, Booking agent, Cellar door salesperson and guide in a winery, Customer service agent, Guide and sales person in an Indigenous Cultural Centre, Inbound tour coordinator, Marine tourism guide or dive tour operator, Museum attendant, Operations consultant for a tour operator, Reservation sales agent,. Sales consultant, Visitor information officer.

Course Structures

In order to complete this course, you must:

  1. Complete 4 core units
  2. Complete 11 elective units
Standard Course Structure

12 months full-time

  • Online
  • RPL/RCC/Credit
  • Mixed Mode
Core
SITTIND001 Source and use information on the tourism and travel industry More Information
SITXCOM002 Show social and cultural sensitivity More Information
SITXCCS006 Provide service to customers More Information
SITXWHS001 Participate in safe work practices More Information
Elective
SITTTSL008 Book supplier products and services More Information
SITTTSL006 Prepare quotations More Information
SITTTSL005 Sell tourism products and services More Information
SITTTSL002 Access and interpret product information More Information
SITXFIN001 Process financial transactions More Information
SITXCOM001 Source and present information More Information
SITXCCS002 Provide visitor information More Information
BSBCMM201 Communicate in the workplace More Information
BSBSUS201 Participate in environmentally sustainable work practices More Information
SITXHRM001 Coach others in job skills More Information
BSBWOR203 Work effectively with others More Information

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 SITTIND001 - Source and use information on the tourism and travel industry
1 SITTTSL008 - Book supplier products and services
1 SITTTSL006 - Prepare quotations
1 SITTTSL005 - Sell tourism products and services
1 SITTTSL002 - Access and interpret product information
1 SITXFIN001 - Process financial transactions
1 SITXCOM001 - Source and present information
1 SITXCCS002 - Provide visitor information
2 SITXCOM002 - Show social and cultural sensitivity
2 SITXCCS006 - Provide service to customers
2 SITXWHS001 - Participate in safe work practices
2 BSBCMM201 - Communicate in the workplace
2 BSBSUS201 - Participate in environmentally sustainable work practices
2 SITXHRM001 - Coach others in job skills
2 BSBWOR203 - Work effectively with others


Course Assessment Information

Assessment Types
Written/Electronic Assessment
Practical Task
Third Party Verification
Project
RPL
Course Learning Outcomes
Where and when can I start?
The availabilities listed here are for 2019 and beyond.
Please view the more details information for any additional information related to the intakes

Domestic 2019 Availabilities

Standard Course Structure

Mixed Mode
Mixed Mode for this course may refer to on-campus workshops or residential schools located at Mackay City.
Or it may refer to work placements which can be located anywhere. Please see the More Details section for more information.
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time
For individual class days and times for each intake please check the TAFE Timetable located here
2018 Intakes
The availabilities listed here are for 2018.

Online

Enrolments are taken throughout the year on a continuous basis.
12 months full-time

This course is available online with teaching support available through discussion forums, email and telephone. Online students require self-motivation and must have 4 - 6 hours per week available for study and placement.

For individual class days and times for each intake please check the TAFE Timetable located here
More Details

More Details

Contact Us

To apply, or to find out more about this course, contact the Student Advice Team on 13 27 86.


Is what I already know taken into account?

Yes. Your history of study, skills and experience does matter. Consideration is given to your prior life and work experiences as well as formal and informal training. This may be applied using the national standard for Mutual Recognition or through Recognition of Prior Learning (RPL). Documentary evidence will be requested.


What else might I find useful?

Financial assistance with fees may be available through concessions or via ‘Time to Pay’ payment plan. This and other information such as student support, study and library assistance can be found at www.cqu.edu.au/student-life/new-students 


Practical Placement Information

Students will need to be working in the industry or undertaking a practical placement in order to access to organisational policies and procedures. The placement will need to be in an industry or simulated environment where the planning, sale and supply of tourism and travel products and services are offered. The placement does not need to be purely based in an office environment.