Course Summary
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.
Requirements - To Be Eligible
For your application to be considered, you must meet the following entry requirements.
Entry RequirementsCQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy, numeracy and digital literacy assessment prior to enrolment, unless the student has completed an equal or higher-level course.
DURING YOUR STUDY:
- Students undertaking this qualification MUST be working within industry (paid or voluntary) or undertaking vocational placement for their practical assessment sign off and required 36 service periods. Noting that an industry supervisor must have relevant qualification or experience (minimum 3 years) of the course content. Evidence of suitable industry supervision will be required. CQUniversity will arrange the necessary vocational placement agreements; however, it is the responsibility of prospective students to identify a local business or organisation who will support and host them for the duration of the placement period.
- Students must be working in the hospitality industry to obtain a number of the required 36 service periods.
- Students must have access to a computer with internet and have basic computer skills
- 36 service periods are required for this qualification
- Please note, where undertaking Campus based delivery, minimum student numbers are required to be met prior to course commencement
What to wear:
For class
- Closed in toe (enclosed) black shoes
- Black knee length shorts or skirts, on long black dress pants
- Plain black polo or t-shirt (NO images)
- NO leggings, NO jeans, NO short shorts. NO singlets, NO cargo pants, NO tops that are exposing the body
For service days
- Plain black button shirt or blouse, short sleeved or ¾
- Closed in toe (enclosed) black shoes
- Black knee length shorts or skirts, on long black dress pants
- NO leggings, NO jeans, No short shorts. NO singlets. NO cargo pants
Vocational Placement and Work Integrated Learning
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
For campus-based students, some of the required 36 services will be provided within CQ University's Training Restaurants.
Any students undertaking this qualification MUST be working within industry (paid or voluntary) for their practical assessment sign off and required 12 service periods. Noting that an industry supervisor must have relevant qualification or experience (minimum 3 years) of the course content. Evidence of suitable industry supervision will be required. CQUniversity will arrange the necessary vocational placement agreements; however, it is the responsibility of prospective students to identify a local business or organisation who will support and host them for the duration of the placement period.
Important information relating to online student Vocational Placement will be documented in the Vocational Placement Host Employer Pack.
Course Details
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| Application Mode |
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| How to Apply | Please Enquire or Apply Now | ||||||||||||
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| AQF Level | Level 3: Certificate III |
Admission Codes
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Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Student Outcomes, Career Opportunities and Occupations
SIT30622 Certificate III in Hospitality provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
- Complete 6 core units
- Complete 9 elective units
Study Mode Definitions
- Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
- On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
- Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Students studying this qualification MUST be working within industry to have practical assessments completed along with the 36 service shifts. If required, Vocational Placement may be used if not working within industry. CQUniversity will arrange the necessary vocational placement agreements; however, it is the responsibility of prospective students to identify a local business or organisation who will support and host them for the duration of the placement period. The practical assessment sign off will be verified by the CQU Assessor.
36 weeks part time (1 day on campus per week). However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level.
Online study and assessment is required.
- On-campus
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Cluster 1 SITXFSA005 Use hygienic practices for food safety is a pre-requisite unit for SITHFAB024 Prepare and serve non alcoholic beverages and SITHFAB025 Prepare and serve espresso coffee. Students, please enroll into one full cluster at a time in the order outlined. SITHIND008 Work effectively in hospitality service requires the completion of 36 complete service periods. Whilst some of these service periods may be completed on campus at CQUniversity Training Restaurant, the majority of services will need to be completed in industry. Students therefore must have a job/placement within industry to undertake these required services. |
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|---|---|---|---|---|
| SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
| SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
| SITXWHS005 | Participate in safe work practices | More Information | Training.gov Details | |
| SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
|
Cluster 2 Students, please enroll into one full cluster at a time in the order outlined. Pre-requisite unit, SITXFSA005 Use hygienic practices for food safety, must be completed prior to the completion of units, SITHFAB024 Prepare and serve non- alcoholic beverages, SITHFAB025 Prepare and serve espresso coffee. Pre-requisite units, SITXFSA005 Use hygienic practices for food safety and SITHFAB021 Provide responsible service of alcohol must be completed prior to the completion of unit, SITHFAB023 Operate a bar
|
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| SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
| SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
| SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
| SITHFAB027 | Serve food and beverage | More Information | Training.gov Details | |
|
Cluster 3 Students, please enroll into one full cluster at a time in the order outlined. |
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| SITXHRM007 | Coach others in job skills | More Information | Training.gov Details | |
| SITXCCS014 | Provide service to customers | More Information | Training.gov Details | |
| SITXCOM007 | Show social and cultural sensitivity | More Information | Training.gov Details | |
| SITXFIN007 | Process financial transactions | More Information | Training.gov Details | |
| Cluster 4 | ||||
| SITHIND006 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
| BSBSUS211 | Participate in sustainable work practices | More Information | Training.gov Details | |
| SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
Unit Sequence
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITXFSA005 - Use hygienic practices for food safety |
| 2 | SITHFAB021 - Provide responsible service of alcohol |
| 3 | SITXWHS005 - Participate in safe work practices |
| 4 | SITHIND008 - Work effectively in hospitality service |
| 5 | SITHFAB025 - Prepare and serve espresso coffee |
| 6 | SITHFAB024 - Prepare and serve non-alcoholic beverages |
| 7 | SITHFAB023 - Operate a bar |
| 8 | SITHFAB027 - Serve food and beverage |
| 9 | SITXHRM007 - Coach others in job skills |
| 10 | SITXCCS014 - Provide service to customers |
| 11 | SITXCOM007 - Show social and cultural sensitivity |
| 12 | SITXFIN007 - Process financial transactions |
| 13 | SITHIND006 - Source and use information on the hospitality industry |
| 14 | BSBSUS211 - Participate in sustainable work practices |
| 15 | SITXFSA006 - Participate in safe food handling practices |
104 weeks (24 months) full time. However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level
Online study is required.
Trainees must be employed full time or part time employed with a Queensland registered training contract.
- Mixed Mode
|
Cluster 1 SITXFSA005 Use hygienic practices for food safety is a pre-requisite unit for SITHFAB024 Prepare and serve non alcoholic beverages and SITHFAB025 Prepare and serve espresso coffee. SITHIND008 Work effectively in hospitality service requires the completion of 36 complete service periods. Whilst some of these service periods may be completed on campus at CQUniversity Training Restaurant, the majority of services will need to be completed in the students' workplace. Training Record Log/Ready Skills completion is required for each unit of competency. |
||||
|---|---|---|---|---|
| SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
| SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
| SITXWHS005 | Participate in safe work practices | More Information | Training.gov Details | |
| SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
|
Cluster 2 Pre-requisite unit, SITXFSA005 Use hygienic practices for food safety, must be completed prior to the completion of units, SITHFAB024 Prepare and serve non- alcoholic beverages, SITHFAB025 Prepare and serve espresso coffee. Pre-requisite units, SITXFSA005 Use hygienic practices for food safety and SITHFAB021 Provide responsible service of alcohol must be completed prior to the completion of unit, SITHFAB023 Operate a bar Training Record Log/Ready Skills completion is required for each unit of competency. |
||||
| SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
| SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
| SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
| SITHFAB027 | Serve food and beverage | More Information | Training.gov Details | |
|
Cluster 3 Training Record Log/Ready Skills completion is required for each unit of competency. |
||||
| SITXHRM007 | Coach others in job skills | More Information | Training.gov Details | |
| SITXCCS014 | Provide service to customers | More Information | Training.gov Details | |
| SITXCOM007 | Show social and cultural sensitivity | More Information | Training.gov Details | |
| SITXFIN007 | Process financial transactions | More Information | Training.gov Details | |
|
Cluster 4 Training Record Log/Ready Skills completion is required for each unit of competency. |
||||
| SITHIND006 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
| BSBSUS211 | Participate in sustainable work practices | More Information | Training.gov Details | |
| SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
Unit Sequence
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITXFSA005 - Use hygienic practices for food safety |
| 2 | SITHFAB021 - Provide responsible service of alcohol |
| 3 | SITXWHS005 - Participate in safe work practices |
| 4 | SITHIND008 - Work effectively in hospitality service |
| 5 | SITHFAB025 - Prepare and serve espresso coffee |
| 6 | SITHFAB024 - Prepare and serve non-alcoholic beverages |
| 7 | SITHFAB023 - Operate a bar |
| 8 | SITHFAB027 - Serve food and beverage |
| 9 | SITXHRM007 - Coach others in job skills |
| 10 | SITXCCS014 - Provide service to customers |
| 11 | SITXCOM007 - Show social and cultural sensitivity |
| 12 | SITXFIN007 - Process financial transactions |
| 13 | SITHIND006 - Source and use information on the hospitality industry |
| 14 | BSBSUS211 - Participate in sustainable work practices |
| 15 | SITXFSA006 - Participate in safe food handling practices |
Students studying via online delivery MUST be working within industry to have practical assessments completed along with the 36 service shifts. If required, Vocational Placement may be used if not working within industry. CQUniversity will arrange the necessary vocational placement agreements; however, it is the responsibility of prospective students to identify a local business or organisation who will support and host them for the duration of the placement period. The practical assessment sign off will be verified by the CQU Assessor.
This course is typically delivered over a 52-week period. However, as it is competency based, it may also be possible for learners to complete their training sooner if they have reached the required skill level.
Online training is required.
- Online
|
Cluster 1 Students, please enroll into one full cluster at a time in the order outlined. SITHIND008 Work effectively in hospitality service requires the completion of 36 complete service periods. These services must be completed in the students organised vocational placement. |
||||
|---|---|---|---|---|
| SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
| SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
| SITXWHS005 | Participate in safe work practices | More Information | Training.gov Details | |
| SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
|
Cluster 2 Students, please enroll into one full cluster at a time in the order outlined. Pre-requisite unit, SITXFSA005 Use hygienic practices for food safety, must be completed prior to the completion of units, SITHFAB024 Prepare and serve non- alcoholic beverages, SITHFAB025 Prepare and serve espresso coffee. Pre-requisite units, SITXFSA005 Use hygienic practices for food safety and SITHFAB021 Provide responsible service of alcohol must be completed prior to the completion of unit, SITHFAB023 Operate a bar.
|
||||
| SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
| SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
| SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
| SITHFAB027 | Serve food and beverage | More Information | Training.gov Details | |
|
Cluster 3 Students, please enroll into one full cluster at a time in the order outlined. |
||||
| SITXHRM007 | Coach others in job skills | More Information | Training.gov Details | |
| SITXCCS014 | Provide service to customers | More Information | Training.gov Details | |
| SITXCOM007 | Show social and cultural sensitivity | More Information | Training.gov Details | |
| SITXFIN007 | Process financial transactions | More Information | Training.gov Details | |
| Cluster 4 | ||||
| SITHIND006 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
| BSBSUS211 | Participate in sustainable work practices | More Information | Training.gov Details | |
| SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
Unit Sequence
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITXFSA005 - Use hygienic practices for food safety |
| 2 | SITHFAB021 - Provide responsible service of alcohol |
| 3 | SITXWHS005 - Participate in safe work practices |
| 4 | SITHIND008 - Work effectively in hospitality service |
| 5 | SITHFAB025 - Prepare and serve espresso coffee |
| 6 | SITHFAB024 - Prepare and serve non-alcoholic beverages |
| 7 | SITHFAB023 - Operate a bar |
| 8 | SITHFAB027 - Serve food and beverage |
| 9 | SITXHRM007 - Coach others in job skills |
| 10 | SITXCCS014 - Provide service to customers |
| 11 | SITXCOM007 - Show social and cultural sensitivity |
| 12 | SITXFIN007 - Process financial transactions |
| 13 | SITHIND006 - Source and use information on the hospitality industry |
| 14 | BSBSUS211 - Participate in sustainable work practices |
| 15 | SITXFSA006 - Participate in safe food handling practices |
Students studying this qualification MUST be working within industry to have practical assessments completed along with the 36 service shifts. If required, Vocational Placement may be used if not working within industry. CQUniversity will arrange the necessary vocational placement agreements; however, it is the responsibility of prospective students to identify a local business or organisation who will support and host them for the duration of the placement period. The practical assessment sign off will be verified by the CQU Assessor.
This course is typically delivered over a 26-week period. Trinity College students entering this program will have 9 credit transfers from previously completed SIT20322 Certificate II in Hospitality in 2025.
However, as it is competency based, it may also be possible for learners to complete their training sooner if they have reached the required skill level. The delivery mode will be face to face delivery on School campus, as per scheduled in school timetable. Work simulation and tasks will be undertaken to confirm competency.
The rationale for this time allocation is:
* Self-paced/online study 250 hours (approx 9.5 hours per week)
* On school campus training 65 hours (approx 2.5 hours per week)
* Practical Skills Training 255 hours (including 36 x 6 hours per service)
* Assessment Preparation 54 hours (2 hours per week)
Total: hours: 620 hours
Some students may also progress at a faster rate based on their experience, knowledge and skills as they would be able to apply actual context of workplace experience to their assessments.
All students have access to teachers in class and also via email.
Allocation of non-supervised time enables the student to work at their own pace to complete online learning.
Students participate in services both on school campus and off.
Students are provided with learning and assessment materials through Moodle.
- On-campus
|
Cluster 1 Students MUST be working within industry to have practical assessments completed along with the 36 service shifts. If required, Vocational Placement may be used if not working within industry. CQUniversity will arrange the necessary vocational placement agreements; however, it is the responsibility of prospective students to identify a local business or organisation who will support and host them for the duration of the placement period. The practical assessment sign off will be verified by the CQU Assessor. Students, please enroll into one full cluster at a time in the order outlined. Pre-requisite SITXFSA005 Use hygienic practices for foods safety, for unit SITHCCC025 Prepare and present sandwiches has been previously completed in Certificate II in Hospitality and will be a credit transfer within this qualification. |
||||
|---|---|---|---|---|
| SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
| SITXCCS014 | Provide service to customers | More Information | Training.gov Details | |
| SITHCCC025 | Prepare and present sandwiches | More Information | Training.gov Details | |
|
Cluster 2 Pre-requisite SITXFSA005 Use hygienic practices for foods safety, for units SITHFAB024 Prepare and present simple dishes and SITHKOP009 Clean kitchen premises and equipment has been previously completed in Certificate II in Hospitality and will be a credit transfer within this qualification.
|
||||
| SITHKOP009 | Clean kitchen premises and equipment | More Information | Training.gov Details | |
| SITHCCC024 | Prepare and present simple dishes | More Information | Training.gov Details | |
| SITXHRM007 | Coach others in job skills | More Information | Training.gov Details | |
Unit Sequence
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITHIND008 - Work effectively in hospitality service |
| 2 | SITXCCS014 - Provide service to customers |
| 3 | SITHCCC025 - Prepare and present sandwiches |
| 4 | SITHKOP009 - Clean kitchen premises and equipment |
| 5 | SITHCCC024 - Prepare and present simple dishes |
| 6 | SITXHRM007 - Coach others in job skills |
Course Assessment Information
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
|---|
| Written/Electronic Assessment |
| Practical Task |
| Third Party Verification |
| Project |
| RPL |
| Other |
Domestic 2024 Availabilities
On Campus
Mackay City
February: Full Time/Part Time
March: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
Rockhampton City
February: Full Time/Part Time
March: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
Trainees
Online
Trinity College Gladstone - Campus based
Domestic 2025 Availabilities
On Campus
Mackay City
February: Full Time/Part Time
March: Full Time/Part Time
Rockhampton City
February: Full Time/Part Time
March: Full Time/Part Time
Trainees
Online
Trinity College Gladstone - Campus based
Domestic 2026 Availabilities
On Campus
Mackay City
February: Full Time/Part Time
Rockhampton City
February: Full Time/Part Time
Trainees
Online
February: Full Time/Part Time
Trinity College Gladstone - Campus based
Show Historic Availabilities