CQUni Handbook

Previous Version Version Effective: 4th of December, 2025

Version Effective: 4th of December, 2025

SIT30622 - Certificate III in Hospitality

Course Details

Course Summary

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.

Requirements - To Be Eligible

For your application to be considered, you must meet the following entry requirements.

Entry Requirements

Entry requirements

To help us understand how best to support you, you’ll need to complete the bksb (Basic Key Skills Builder) online literacy, numeracy and digital literacy assessments to progress your application. Alternatively, completion of an equal or higher level course may exempt you from this testing.

During Your Study:

Students undertaking this qualification MUST be working within industry (paid or voluntary) for their practical assessment sign off and required 36 restaurant services. Noting that an industry supervisor must have relevant qualification or experience (minimum 3 years) of the course content. Evidence of suitable industry supervision will be required post admittance by your teacher.
Students must have access to a computer with internet and have basic computer skills
36 service periods are required for this qualification
Please note, where undertaking Campus based delivery, minimum student numbers are required to be met prior to course commencement

What to wear:

For class

Footwear: Closed in black shoes (enclosed toe)
Bottoms: Black knee length shorts or skirts, or long black dress pants
Tops: Plain black polo or t-shirt (no images)

Not permitted: Leggings, jeans, short shorts. singlets, cargo pants, or tops that expose the body

For service days

Footwear: Closed in black shoes (enclosed toe)
Bottoms: Black knee length shorts or skirts, or long black dress pants
Top: plain black button shirt or blouse (short sleeved or ¾ sleeve)

Not permitted: Leggings, jeans, short shorts. singlets, cargo pants, or tops that expose the body

Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

For campus-based students, some of the required 36 services will be provided within CQ University's Training Restaurants.

For the following course structures, work within industry will be required to complete 36 service periods. Work must be within a food and beverage outlet such as a pub, club, cafes or restaurants. Work can be paid or voluntary. This work is to be organised by the student.

On campus
Online
Trinity College Gladstone - Online

Course Details

Course Type

Qualification

Student Availability

Domestic

Fees

Full Fee	$5,190.00 (2026)
Subsidised Full Fee	$2,205.00 (2026)
Subsidised Concession Fee	$1,845.00 (2026)
Fee for service per unit	$346.00 (2026)
Subsidised full fee per unit	$147.00 (2026)
RPL Fee for service per Unit	$260.00 (2026)

For detailed information on Course Fees, visit www.cqu.edu.au/fees

Application Mode

Direct To University

How to Apply

Please Enquire or Apply Now

Study Area

Hospitality and Beauty

Skill Area

Hospitality

AQF Level

Level 3: Certificate III

Admission Codes

Domestic Students Tertiary Admission Centre Codes (TAC) Codes	Not Applicable
International Students CRICOS Codes	Not Applicable

Student Outcomes, Career Opportunities and Occupations

SIT30622 Certificate III in Hospitality provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Course Structures

In order to complete this course, you must:

Complete 6 core units
Complete 9 elective units

Study Mode Definitions

Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Please select a course structure from the options below:

On Campus

Duration

36 weeks part time (1-2 days on campus per week). However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level.

Online study and assessment is required.

Study Modes

On-campus

Cluster 1 SITHIND008 Work effectively in hospitality service requires the completion of 36 complete service periods. Whilst some of these service periods may be completed on campus at CQUniversity Training Restaurant, the majority of services will need to be completed in industry. Students therefore must have a job within industry to undertake these required services. Pre-requisite unit, SITXFSA005 Use hygienic practices for food safety, must be completed prior to the completion of units, SITHFAB024 Prepare and serve non- alcoholic beverages, SITHFAB025 Prepare and serve espresso coffee. Students, please enroll into one full cluster at a time in the order and dates outlined in the Course and Student Planner. Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster. All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team. Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
SITXFSA005	Use hygienic practices for food safety	More Information	Training.gov Details
SITXWHS005	Participate in safe work practices	More Information	Training.gov Details
SITHFAB025	Prepare and serve espresso coffee	More Information	Training.gov Details
SITHIND008	Work effectively in hospitality service	More Information	Training.gov Details
SITXFIN007	Process financial transactions	More Information	Training.gov Details
Cluster 2 Pre-requisite unit, SITXFSA005 Use hygienic practices for food safety, must be completed prior to the completion of units, SITHFAB024 Prepare and serve non- alcoholic beverages, SITHFAB025 Prepare and serve espresso coffee. Units SITHFAB027 Provide food and beverage service and SITHFAB023 Operate a bar also requires completion of pre-requisite unit SITHFAB021 Provide responsible service of alcohol. Students, please enroll into one full cluster at a time in the order and dates outlined in the Course and Student Planner. Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster. All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team. Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
SITHFAB021	Provide responsible service of alcohol	More Information	Training.gov Details
SITHFAB024	Prepare and serve non-alcoholic beverages	More Information	Training.gov Details
SITHFAB023	Operate a bar	More Information	Training.gov Details
SITHFAB027	Serve food and beverage	More Information	Training.gov Details
SITXCCS014	Provide service to customers	More Information	Training.gov Details
Cluster 3 Students, please enroll into one full cluster at a time in the order and dates outlined in the Course and Student Planner. Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster. All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.
SITXHRM007	Coach others in job skills	More Information	Training.gov Details
SITXFSA006	Participate in safe food handling practices	More Information	Training.gov Details
SITXCOM007	Show social and cultural sensitivity	More Information	Training.gov Details
SITHIND006	Source and use information on the hospitality industry	More Information	Training.gov Details
BSBSUS211	Participate in sustainable work practices	More Information	Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.

Sequence	Unit
1	SITXFSA005 - Use hygienic practices for food safety
2	SITXWHS005 - Participate in safe work practices
3	SITHFAB025 - Prepare and serve espresso coffee
4	SITHIND008 - Work effectively in hospitality service
5	SITXFIN007 - Process financial transactions
6	SITHFAB021 - Provide responsible service of alcohol
7	SITHFAB024 - Prepare and serve non-alcoholic beverages
8	SITHFAB023 - Operate a bar
9	SITHFAB027 - Serve food and beverage
10	SITXCCS014 - Provide service to customers
11	SITXHRM007 - Coach others in job skills
12	SITXFSA006 - Participate in safe food handling practices
13	SITXCOM007 - Show social and cultural sensitivity
14	SITHIND006 - Source and use information on the hospitality industry
15	BSBSUS211 - Participate in sustainable work practices

Trainees

Duration

104 weeks (24 months) full time. However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level

Online study is required.

Trainees must be employed full time or part time employed with a Queensland registered training contract.

Study Modes

Mixed Mode

Cluster 1 SITHIND008 Work effectively in hospitality service requires the completion of 36 complete service periods. Whilst some of these service periods may be completed on campus at CQUniversity Training Restaurant, the majority of services will need to be completed in the students' workplace.
SITXWHS005	Participate in safe work practices	More Information	Training.gov Details
SITXFSA005	Use hygienic practices for food safety	More Information	Training.gov Details
BSBSUS211	Participate in sustainable work practices	More Information	Training.gov Details
SITHFAB021	Provide responsible service of alcohol	More Information	Training.gov Details
SITHIND008	Work effectively in hospitality service	More Information	Training.gov Details
Cluster 2 Pre-requisite unit, SITXFSA005 Use hygienic practices for food safety, must be completed prior to the completion of units, SITHFAB024 Prepare and serve non-alcoholic beverages, SITHFAB025 Prepare and serve espresso coffee. Units SITHFAB034 Provide table service of food and beverage and SITHFAB023 Operate a bar also requires completion of pre-requisite unit SITHFAB021 Provide responsible service of alcohol.
SITHFAB024	Prepare and serve non-alcoholic beverages	More Information	Training.gov Details
SITHFAB025	Prepare and serve espresso coffee	More Information	Training.gov Details
SITHFAB023	Operate a bar	More Information	Training.gov Details
SITHFAB027	Serve food and beverage	More Information	Training.gov Details
SITXFIN007	Process financial transactions	More Information	Training.gov Details
SITXCCS014	Provide service to customers	More Information	Training.gov Details
SITXCOM007	Show social and cultural sensitivity	More Information	Training.gov Details
Cluster 3
SITXHRM007	Coach others in job skills	More Information	Training.gov Details
SITHIND006	Source and use information on the hospitality industry	More Information	Training.gov Details
SITXFSA006	Participate in safe food handling practices	More Information	Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.

Sequence	Unit
1	SITXWHS005 - Participate in safe work practices
2	SITXFSA005 - Use hygienic practices for food safety
3	BSBSUS211 - Participate in sustainable work practices
4	SITHFAB021 - Provide responsible service of alcohol
5	SITHIND008 - Work effectively in hospitality service
6	SITHFAB024 - Prepare and serve non-alcoholic beverages
7	SITHFAB025 - Prepare and serve espresso coffee
8	SITHFAB023 - Operate a bar
9	SITHFAB027 - Serve food and beverage
10	SITXFIN007 - Process financial transactions
11	SITXCCS014 - Provide service to customers
12	SITXCOM007 - Show social and cultural sensitivity
13	SITXHRM007 - Coach others in job skills
14	SITHIND006 - Source and use information on the hospitality industry
15	SITXFSA006 - Participate in safe food handling practices

Online

Duration

Students are required to work in industry to cover the 36 service shifts along with practical sign off.

This course is typically delivered over a 52-week period. However, as it is competency based, it may also be possible for learners to complete their training sooner if they have reached the required skill level.

Online training is required.

Study Modes

Online

Cluster 1 SITHIND008 Work effectively in hospitality service requires the completion of 36 complete service periods. These services must be completed in the students workplace.
SITXWHS005	Participate in safe work practices	More Information	Training.gov Details
SITXFSA005	Use hygienic practices for food safety	More Information	Training.gov Details
BSBSUS211	Participate in sustainable work practices	More Information	Training.gov Details
SITHFAB021	Provide responsible service of alcohol	More Information	Training.gov Details
SITHIND008	Work effectively in hospitality service	More Information	Training.gov Details
Cluster 2 Pre-requisite unit, SITXFSA005 Use hygienic practices for food safety, must be completed prior to the completion of units, SITHFAB024 Prepare and serve non- alcoholic beverages, SITHFAB025 Prepare and serve espresso coffee, SITHFAB027 Serve food and beverage. Unit SITHFAB023 Operate a bar also requires completion of pre-requisite unit SITHFAB021 Provide responsible service of alcohol.
SITHFAB024	Prepare and serve non-alcoholic beverages	More Information	Training.gov Details
SITHFAB025	Prepare and serve espresso coffee	More Information	Training.gov Details
SITHFAB023	Operate a bar	More Information	Training.gov Details
SITHFAB027	Serve food and beverage	More Information	Training.gov Details
SITXFIN007	Process financial transactions	More Information	Training.gov Details
SITXCCS014	Provide service to customers	More Information	Training.gov Details
SITXCOM007	Show social and cultural sensitivity	More Information	Training.gov Details
Cluster 3
SITXHRM007	Coach others in job skills	More Information	Training.gov Details
SITHIND006	Source and use information on the hospitality industry	More Information	Training.gov Details
SITXFSA006	Participate in safe food handling practices	More Information	Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.

Sequence	Unit
1	SITXWHS005 - Participate in safe work practices
2	SITXFSA005 - Use hygienic practices for food safety
3	BSBSUS211 - Participate in sustainable work practices
4	SITHFAB021 - Provide responsible service of alcohol
5	SITHIND008 - Work effectively in hospitality service
6	SITHFAB024 - Prepare and serve non-alcoholic beverages
7	SITHFAB025 - Prepare and serve espresso coffee
8	SITHFAB023 - Operate a bar
9	SITHFAB027 - Serve food and beverage
10	SITXFIN007 - Process financial transactions
11	SITXCCS014 - Provide service to customers
12	SITXCOM007 - Show social and cultural sensitivity
13	SITXHRM007 - Coach others in job skills
14	SITHIND006 - Source and use information on the hospitality industry
15	SITXFSA006 - Participate in safe food handling practices

Trinity College Gladstone - Online

Duration

This course is typically delivered over a 36-week period. Trinity College students entering this program will have 9 credit transfers from previously completed SIT20322 Certificate II in Hospitality in 2025.

However, as it is competency based, it may also be possible for learners to complete their training sooner if they have reached the required skill level. The delivery mode will be face to face delivery on campus, three days per week. Work simulation and tasks will be undertaken to confirm competency.

The rationale for this time allocation is:

* Self-paced/online study 250 hours (approx 7 hours per week)
* On campus training 100 hours (approx 2.5 hours per week)
* Practical Skills Training 216 hours (36 x 6 hours per service)
* Assessment Preparation 54 hours (approx 1.5 hours per week)

Total: hours: 620 hours

Some students may also progress at a faster rate based on their experience, knowledge and skills as they would be able to apply actual context of workplace experience to their assessments.

All students have access to teachers in class and also via email.

Allocation of non-supervised time enables the student to work at their own pace to complete online learning.

Students participate in services both on school campus and off.

Students are provided with learning and assessment materials through Moodle.

Study Modes

Online
On-campus

Cluster 1 Pre-requisite SITXFSA005 Use hygienic practices for foods safety, for unit SITHCCC025 Prepare and present sandwiches has been previously completed in Certificate II in Hospitality and will be a credit transfer within this qualification.
SITHIND008	Work effectively in hospitality service	More Information	Training.gov Details
SITXCCS014	Provide service to customers	More Information	Training.gov Details
SITHCCC025	Prepare and present sandwiches	More Information	Training.gov Details
Cluster 2 Pre-requisite SITXFSA005 has been previously completed in Certificate II in Hospitality and will be a credit transfer within this qualification.
SITHKOP009	Clean kitchen premises and equipment	More Information	Training.gov Details
SITHCCC024	Prepare and present simple dishes	More Information	Training.gov Details
SITXHRM007	Coach others in job skills	More Information	Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.

Sequence	Unit
1	SITHIND008 - Work effectively in hospitality service
2	SITXCCS014 - Provide service to customers
3	SITHCCC025 - Prepare and present sandwiches
4	SITHKOP009 - Clean kitchen premises and equipment
5	SITHCCC024 - Prepare and present simple dishes
6	SITXHRM007 - Coach others in job skills

Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.

Assessment Types
Written/Electronic Assessment
Practical Task
Third Party Verification
Project
RPL
Other

Course Learning Outcomes

Course Learning Outcomes

Where and when can I start?

Please view the more details information for any additional information related to this course.