Future Course Details

Please note that the information shown below is for a future version of the course. This content is relevant from the 1st of January, 2025.

Previous Version Version Effective: 1st of January, 2025
Version Effective: 1st of January, 2025
Previous Version

SIT50122 - Diploma of Travel and Tourism Management

Course Details

Course Summary

This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.

Entry Requirements

There are no entry requirements for this qualification. However, CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.

 

ADDITIONAL STUDY REQUIREMENTS

  • There is a requirement to complete practical workplace assessments in a suitable tourism industry environment.
  • Access to a computer, internet. 24-hour CQUniversity computer labs are available on select campuses.

Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

Students will need to be working in a suitable tourism business, as a paid employee or volunteer, in a customer focused and supervisory role, with access to organisational policies and procedures, can work independently and participate in operational decision making. 

• There are no minimum required hours as these are competency-based assessment tasks.

• The supervisor who signs the forms (we will supply the forms) must have relevant qualifications or experience for the unit they are signing off.

          - Evidence of this is to be supplied to CQU for audit purposes.

          - The Supervisor will be contacted to verify these forms

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $12,029.00 (2024)
Subsidised Full Fee $8,464.00 (2024)
Subsidised Concession Fee $7,406.00 (2024)
Fee for service per unit $523.00 (2024)
Subsidised full fee per unit $368.00 (2024)
RPL Fee for service per Unit $368.00 (2024)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Now
Study Area
  • Hospitality and Beauty
Skill Area
  • Tourism
AQF Level Level 5: Diploma

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes 		Not Applicable
International Students
CRICOS Codes 		Not Applicable

Student Outcomes, Career Opportunities and Occupations

This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, holiday parks and resorts, tourist attractions, visitor information centres, and other tourism businesses.

Course Structures

In order to complete this course, you must:

  1. Complete 13 core units
  2. Complete 10 elective units

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Online

This course is typically delivered over 52 weeks, full time/96 weeks part time . However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level.  The time allocation for this program may also include the clustering of units of competency for delivery which allows similar or complementary content items to be delivered at the same time thus reducing duplication in content covered and therefore reducing time required. The existing skills, knowledge and experience of learners will also be taken into consideration of amount of training required for this program cohort. Credit transfer for units previously completed at a Nationally Recognised Training Organisation may also reduce the time of this program. 

  • Online
Core
SITTIND003 Source and use information on the tourism and travel industry More Information Training.gov Details
SITXCCS015 Enhance customer service experiences More Information Training.gov Details
SITXFIN008 Interpret financial information More Information Training.gov Details
SITXCOM010 Manage conflict More Information Training.gov Details
SITXHRM009 Lead and manage people More Information Training.gov Details
SITXCCS016 Develop and manage quality customer service practices More Information Training.gov Details
SITXWHS007 Implement and monitor work health and safety practices More Information Training.gov Details
SITXMGT004 Monitor work operations More Information Training.gov Details
BSBTWK501 Lead diversity and inclusion More Information Training.gov Details
SITXFIN009 Manage finances within a budget More Information Training.gov Details
SIRXOSM007 Manage risk to organisational reputation in an online setting More Information Training.gov Details
SITXMGT005 Establish and conduct business relationships More Information Training.gov Details
SITXFIN010 Prepare and monitor budgets More Information Training.gov Details
Electives

Electives provided are to ensure packaging rules are met
SITTTVL001 Access and interpret product information More Information Training.gov Details
SITXCCS010 Provide visitor information More Information Training.gov Details
SITTTVL002 Provide advice on international destinations More Information Training.gov Details
SITEEVT020 Source and use information on the events industry More Information Training.gov Details
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details
SITXCOM008 Provide a briefing or scripted commentary More Information Training.gov Details
SITTTVL003 Provide advice on Australian destinations More Information Training.gov Details
SITXHRM008 Roster staff More Information Training.gov Details
SITTTVL004 Sell tourism products or services More Information Training.gov Details
SITTTVL005 Prepare customer quotations More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 SITTIND003 - Source and use information on the tourism and travel industry
2 SITTTVL001 - Access and interpret product information
3 SITXCCS010 - Provide visitor information
4 SITTTVL002 - Provide advice on international destinations
5 SITEEVT020 - Source and use information on the events industry
6 BSBSUS211 - Participate in sustainable work practices
7 SITXCOM008 - Provide a briefing or scripted commentary
8 SITTTVL003 - Provide advice on Australian destinations
9 SITXCCS015 - Enhance customer service experiences
10 SITXHRM008 - Roster staff
11 SITTTVL004 - Sell tourism products or services
12 SITTTVL005 - Prepare customer quotations
13 SITXFIN008 - Interpret financial information
14 SITXCOM010 - Manage conflict
15 SITXHRM009 - Lead and manage people
16 SITXCCS016 - Develop and manage quality customer service practices
17 SITXWHS007 - Implement and monitor work health and safety practices
18 SITXMGT004 - Monitor work operations
19 BSBTWK501 - Lead diversity and inclusion
20 SITXFIN009 - Manage finances within a budget
21 SIRXOSM007 - Manage risk to organisational reputation in an online setting
22 SITXMGT005 - Establish and conduct business relationships
23 SITXFIN010 - Prepare and monitor budgets


Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
Practical Task
Third Party Verification
Project
RPL
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Domestic 2024 Availabilities

Online

Online
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time
For individual class days and times for each intake please check the TAFE Timetable located here
More Details
No additional details have been provided.