COIT20249 - Professional Skills in Information Communication Technology

General Information

Unit Synopsis

This unit is designed to introduce you to the professional skills required of an information and communication technology (ICT) professional: written, oral and interpersonal communication skills; ethical behaviour and teamwork. The unit also examines some aspects of workplace culture. You will explore the ways in which ICT staff use their professional skills when working in the information communication technologies industry. You will be introduced to emerging technologies that enable new forms of communication and collaboration.

Details

Level Postgraduate
Unit Level 8
Credit Points 6
Student Contribution Band SCA Band 2
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites

Anti-requisite: COIT20233 Professional Skills for Information and Communication Technology.
Anti-requisite: BUSN20017 Effective Business Communications

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 1 - 2023

Term 1 - 2023 Profile
Brisbane
Melbourne
Online
Rockhampton
Sydney
Term 2 - 2023 Profile
Brisbane
Melbourne
Online
Rockhampton
Sydney
Term 3 - 2023 Profile
Brisbane
Melbourne
Online
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Presentation 20%
2. Portfolio 40%
3. Report 40%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 1 - 2021 : The overall satisfaction for students in the last offering of this course was 4.3 (on a 5 point Likert scale), based on a 65.22% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Self-reflection
Feedback
Some assessment items and their marking criteria have been made specifically for face-to-face delivery (e.g. the in-class test PF2 and Presentation). They may not be appropriate for online delivery/assessment.
Recommendation
Review and amend assessments and their marking criteria so that they are suitable to be used in online teaching.
Action Taken
Since the delivery has reverted to face-to-face teaching, the assessments were modified to make them more meaningful and relevant to the Master of IT students in a face-to-face and online format (Dual Purpose).
Source: Self-reflection
Feedback
Week 11 material teaches students how to run Zoom sessions and one of the learning activities in Week 11 was to ask students to conduct a Zoom conference. However, with all classes being delivered on Zoom, this content and the learning activity was no longer valid
Recommendation
Design other learning material and/or learning activities to replace some of the Week 11 contents.
Action Taken
Alternate learning activities have been designed for Week 11.
Source: Self Reflection
Feedback
The final assessment is quite hard for students, and students would benefit from additional resources
Recommendation
Provide students with at least three exemplars for the final assessment to provide them guidance on what is expected in the final assessment
Action Taken
Nil.
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Describe the basic principles and importance of effective interpersonal communication, active listening and reading for meaning
  2. Communicate professional skills and ideas effectively both verbally and in written form using appropriate language
  3. Create and deliver effective oral presentations
  4. Argue the importance of ethics, codes of behaviour, and societal, privacy and legal issues within the ICT industry
  5. Demonstrate how teamwork skills, common work practices and values operate in the Australian workplace
  6. Evaluate how emerging technologies can be used to improve organisational processes including communication and collaboration.

The Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is used in over 100 countries and provides a consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.

ACS members can use the tool MySFIA at https://www.acs.org.au/professionalrecognition/mysfia-b2c.html to build a skills profile.

This unit contributes to the following workplace skills as defined by SFIA:

  • Business Analysis (BUAN)
  • Client Services Management (CSMG)
  • Consultancy (CNSL)
  • Emerging Technology Management (EMRG)
  • Information Analysis (INAN)
  • Problem Management (PBMG)
  • Requirements Definition and Management (REQM)
  • Research (RSCH)

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5 6
1 - Presentation • • •
2 - Portfolio • • • •
3 - Report • • •
Alignment of Graduate Attributes to Learning Outcomes
• Advanced Level
• Professional Level
Graduate Attributes Learning Outcomes
1 2 3 4 5 6
1 - Knowledge • •
2 - Communication • • • • •
3 - Cognitive, technical and creative skills • • • •
4 - Research • •
5 - Self-management • •
6 - Ethical and Professional Responsibility • • •
7 - Leadership • •
Alignment of Assessment Tasks to Graduate Attributes
• Advanced Level
• Professional Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8
1 - Presentation • • • • •
2 - Portfolio • • • • •
3 - Report • • • • •