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SOWK12009 - Casework and Case Management

General Information

Unit Synopsis

This course presents the casework and case management methods as one of several choices for the delivery of social work services in Australia. Students should be able to examine the historical context of the development of casework and case management and analyse the impact of various social work theories on the application of different casework and case management methods to practice contexts. Students should be able to analyse and apply casework and case management methodologies to various scenarios and to critique those applications through the lens of cultural awareness. Students will be required to attend and participate in assessable tasks in the relevant residential school to complete the requirements of this course


Level Undergraduate
Unit Level 2
Credit Points 6
Student Contribution Band SCA Band 4
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites SOWK11012 Introduction to Social Work A and SOWK11013 Introduction to Social Work B or SOWK11015 Professional Communication in Human Services

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

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Residential School Compulsory Residential School
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Unit Availabilities from Term 3 - 2013

Term 1 - 2017 Profile
Mixed Mode
Term 1 - 2018 Profile
Mixed Mode
Term 1 - 2019 Profile
Mixed Mode
Term 1 - 2020 Profile
Mixed Mode
Term 1 - 2021 Profile
Mixed Mode
Term 1 - 2022 Profile
Mixed Mode

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Written Assessment 30%
2. Practical Assessment 30%
3. Written Assessment 40%
4. Portfolio 0%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 1 - 2020 : The overall satisfaction for students in the last offering of this course was 3.1 (on a 5 point Likert scale), based on a 34.55% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Have Your Say
Simulated delivery of the residential school was a highlight of the unit.
Attempt to continue to deliver this innovative and engaging simulation at the Noosa residential.
Action Taken
In 2020 the Residential was not able to be offered.
Source: UC observations
Identifying those students entering university in term 1 to ensure additional support is made available.
Students who have credited into the unit and are in their first term of university studies must be identified early in term to ensure adequate orientation to university processes is achieved in a timely manner.
Action Taken
The Academic Learning Centre was to offer a session at the Residential
Source: Have Your Say
Provide further direction around readings to enhance learning.
Provide a 'Recommended' section in the reading list to assist students to structure their research and reading.
Action Taken
I cannot say this was acted upon as the staff member who was the Unit Coordinator was on extended leave and a casual had to be appointed at the last moment to teach the unit
Source: Staff and students
This course resume as a mixed mode unit in 2021 with a 3 day residential
That the residential be run in 2021 with a high focus on skills development
Action Taken
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Describe and interpret the philosophical assumptions that underpin various approaches to casework and case management
  2. Compare and contrast the application of influential social theories to simulated social work case scenarios
  3. Select and justify an application of different social work methods to social work case scenarios
  4. Apply appropriate cross cultural awareness skills and knowledge to case work and case management contexts with indigenous peoples
  5. Analyse their performance from feedback drawn from their involvement in professional learning contexts

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5
Alignment of Graduate Attributes to Learning Outcomes
Introductory Level
Intermediate Level
Graduate Level
Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
Alignment of Assessment Tasks to Graduate Attributes
Introductory Level
Intermediate Level
Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9
1 - Written Assessment
2 - Practical Assessment
3 - Written Assessment
4 - Portfolio