Previous Version Version Effective: 21st of May, 2021
Version Effective: 21st of May, 2021

BSB30120 - Certificate III in Business

Course Details

Course Summary

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Entry Requirements

Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $3,315.00 (2021)
$3,523.00 (2022)
Subsidised Full Fee $1,183.00 (2021)
$1,261.00 (2022)
Subsidised Concession Fee $455.00 (2021)
$494.00 (2022)
Fee for service per unit $255.00 (2021)
$271.00 (2022)
Subsidised full fee per unit $91.00 (2021)
$97.00 (2022)
Subsidised concession fee per unit $35.00 (2021)
$38.00 (2022)
TAFE Priority Training Program fee per unit $28.00 (2021)
$29.70 (2022)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Now
Study Area
  • Business, Accounting and Law
Skill Area
  • Business Services
AQF Level Level 3: Certificate III

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

Possible occupational outcomes include:

• Accounts Receivable Clerk

• Accounts Payable Clerk

• Clerk

• Data Entry Operator

• Junior Personal Assistant

• Receptionist

• Office Administration Assistant

• Office Administrator

• Word Processing Operator

Course Structures

In order to complete this course, you must:

  1. Complete 6 core units
  2. Complete 7 elective units

Study Mode Definitions

  • Mixed Mode courses are delivered online and require compulsory attendance of site-specific learning activities such as on-campus residential schools and/or workshops.
  • Online courses are delivered using online resources only.
  • On-campus courses are delivered using a combination of face-to-face and video conferencing style teaching at CQUniversity campuses.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details , including the different study modes offered for each structure.

Please select a course structure from the options below:
Online Delivery

12-18 months

  • RPL/RCC/Credit
  • Online
Core Units

Students must complete six (6) core units and seven (7) elective units.

Two (2) electives must be selected from Group A 

One (1) elective must be from Group B

For the remaining four (4) elective units

  • up to four (4) units may be selected from Groups A to G
  • up to three (3) units may be selected from the unspecified electives list
BSBXCM301 Engage in workplace communication More Information Training.gov Details
BSBWHS311 Assist with maintaining workplace safety More Information Training.gov Details
BSBTWK301 Use inclusive work practices More Information Training.gov Details
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details
BSBPEF201 Support personal wellbeing in the workplace More Information Training.gov Details
BSBCRT311 Apply critical thinking skills in a team environment More Information Training.gov Details
Group A Electives - Technology

Students must complete six (6) core units and seven (7) elective units.

Two (2) electives must be selected from Group A


BSBTEC201 Use business software applications More Information Training.gov Details
BSBTEC404 Use digital technologies to collaborate in a work environment More Information Training.gov Details
BSBTEC302 Design and produce spreadsheets More Information Training.gov Details
BSBTEC202 Use digital technologies to communicate in a work environment More Information Training.gov Details
BSBTEC301 Design and produce business documents More Information Training.gov Details
BSBWRT311 Write simple documents More Information Training.gov Details
BSBTEC303 Create electronic presentations More Information Training.gov Details
Group B Electives - Business Competence

Students must complete six (6) core units and seven (7) elective units.

One (1) elective must be from Group B


BSBPEF301 Organise personal work priorities More Information Training.gov Details
Group D Electives - Customer and Client Engagement

Students must complete six (6) core units and seven (7) elective units.

  • up to four (4) units may be selected from Groups A to G
BSBOPS304 Deliver and monitor a service to customers More Information Training.gov Details
Group E Electives - Business Administration

Students must complete six (6) core units and seven (7) elective units.

  • up to four (4) units may be selected from Groups A to G


BSBPUR301 Purchase goods and services More Information Training.gov Details
BSBOPS301 Maintain business resources More Information Training.gov Details
BSBOPS303 Organise schedules More Information Training.gov Details
Group F Electives - Medical Administration

Students must complete six (6) core units and seven (7) elective units. up to four (4) units may be selected from Groups A to G.

For a specialisation in Medication Administration, 4 electives must be selected from Group F.

The achievement of a specialisation will be identified on testamurs as follows: BSB30120 Certificate III in Business (Medical Administration)

BSBMED301 Interpret and apply medical terminology appropriately More Information Training.gov Details
BSBMED302 Prepare and process medical accounts More Information Training.gov Details
BSBMED303 Maintain patient records More Information Training.gov Details
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment More Information Training.gov Details

Unit Sequence

For the following units, you may choose your own order of study, while taking into account pre-requisite requirements and the unit availability.
Unit Code Unit Name
BSBXCM301 Engage in workplace communication
BSBTEC303 Create electronic presentations
BSBMED303 Maintain patient records
BSBMED302 Prepare and process medical accounts
BSBMED301 Interpret and apply medical terminology appropriately
BSBOPS303 Organise schedules
BSBOPS301 Maintain business resources
BSBPUR301 Purchase goods and services
BSBOPS304 Deliver and monitor a service to customers
BSBPEF301 Organise personal work priorities
BSBWRT311 Write simple documents
BSBWHS311 Assist with maintaining workplace safety
BSBTEC301 Design and produce business documents
BSBTEC202 Use digital technologies to communicate in a work environment
BSBTEC302 Design and produce spreadsheets
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTEC201 Use business software applications
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment

Trainee Structure

12 months

  • On-campus
  • Online
Core Units

Students must complete six (6) core units and seven (7) elective units.

Two (2) electives must be selected from Group A 

One (1) elective must be from Group B

For the remaining four (4) elective units

  • up to four (4) units may be selected from Groups A to E
  • up to three (3) units may be selected from the unspecified electives list
BSBCRT311 Apply critical thinking skills in a team environment More Information Training.gov Details
BSBPEF201 Support personal wellbeing in the workplace More Information Training.gov Details
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details
BSBTWK301 Use inclusive work practices More Information Training.gov Details
BSBWHS311 Assist with maintaining workplace safety More Information Training.gov Details
BSBXCM301 Engage in workplace communication More Information Training.gov Details
Group A Electives - Technology

Students must complete six (6) core units and seven (7) elective units.

Two (2) electives must be selected from Group A 

One (1) elective must be from Group B

For the remaining four (4) elective units

  • up to four (4) units may be selected from Groups A to E
  • up to three (3) units may be selected from the unspecified electives list
BSBTEC303 Create electronic presentations More Information Training.gov Details
BSBWRT311 Write simple documents More Information Training.gov Details
BSBTEC301 Design and produce business documents More Information Training.gov Details
BSBTEC202 Use digital technologies to communicate in a work environment More Information Training.gov Details
BSBTEC201 Use business software applications More Information Training.gov Details
BSBTEC302 Design and produce spreadsheets More Information Training.gov Details
Group B Electives - Business Competence

Students must complete six (6) core units and seven (7) elective units.

Two (2) electives must be selected from Group A

One (1) elective must be from Group B

For the remaining four (4) elective units

  • up to four (4) units may be selected from Groups A to E
  • up to three (3) units may be selected from the unspecified electives list
BSBPEF301 Organise personal work priorities More Information Training.gov Details
Group D Electives - Customer and Client Engagement

Students must complete six (6) core units and seven (7) elective units.

Two (2) electives must be selected from Group A

One (1) elective must be from Group B

For the remaining four (4) elective units

  • up to four (4) units may be selected from Groups A to E
  • up to three (3) units may be selected from the unspecified electives list
BSBOPS304 Deliver and monitor a service to customers More Information Training.gov Details
Group E Electives - Business Administration

Students must complete six (6) core units and seven (7) elective units.

Two (2) electives must be selected from Group A

One (1) elective must be from Group B

For the remaining four (4) elective units

  • up to four (4) units may be selected from Groups A to E
  • up to three (3) units may be selected from the unspecified electives list
BSBOPS303 Organise schedules More Information Training.gov Details
BSBOPS301 Maintain business resources More Information Training.gov Details
Group C Elective - Teamwork and Relationships

Students must complete six (6) core units and seven (7) elective units.

Two (2) electives must be selected from Group A

One (1) elective must be from Group B

For the remaining four (4) elective units

  • up to four (4) units may be selected from Groups A to E
  • up to three (3) units may be selected from the unspecified electives list
BSBXTW301 Work in a team More Information Training.gov Details
Group F Elective - Medical Administration

Students must complete six (6) core units and seven (7) elective units. up to four (4) units may be selected from Groups A to G.

For a specialisation in Medication Administration, 4 electives must be selected from Group F.

The achievement of a specialisation will be identified on testamurs as follows: BSB30120 Certificate III in Business (Medical Administration)

BSBMED301 Interpret and apply medical terminology appropriately More Information Training.gov Details
BSBMED302 Prepare and process medical accounts More Information Training.gov Details
BSBMED303 Maintain patient records More Information Training.gov Details
BSBMED304 Assist in controlling stocks and supplies More Information Training.gov Details
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment More Information Training.gov Details

Unit Sequence

For the following units, you may choose your own order of study, while taking into account pre-requisite requirements and the unit availability.
Unit Code Unit Name
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF301 Organise personal work priorities
BSBMED304 Assist in controlling stocks and supplies
BSBMED303 Maintain patient records
BSBMED302 Prepare and process medical accounts
BSBMED301 Interpret and apply medical terminology appropriately
BSBXTW301 Work in a team
BSBOPS301 Maintain business resources
BSBOPS303 Organise schedules
BSBOPS304 Deliver and monitor a service to customers
BSBTEC302 Design and produce spreadsheets
BSBPEF201 Support personal wellbeing in the workplace
BSBTEC201 Use business software applications
BSBTEC202 Use digital technologies to communicate in a work environment
BSBTEC301 Design and produce business documents
BSBWRT311 Write simple documents
BSBTEC303 Create electronic presentations
BSBXCM301 Engage in workplace communication
BSBWHS311 Assist with maintaining workplace safety
BSBTWK301 Use inclusive work practices
BSBSUS211 Participate in sustainable work practices
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment

Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
RPL
Practical Task
Project
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Domestic 2021 Availabilities

Online Delivery

Online
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time

Trainee Structure

There are currently no intakes scheduled for this course structure.
For individual class days and times for each intake please check the TAFE Timetable located here
More Details
No additional details have been provided.