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CQUni Handbook
Previous Version
Version Effective: 21st of May, 2021
BSB30120 - Certificate III in Business
Course Details
Course Summary
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Entry Requirements
Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
Course Details
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| Student Availability |
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| Fees |
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| Application Mode |
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| How to Apply | Please Enquire or Apply Now | ||||||||||||||
| Study Area |
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| Skill Area |
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| AQF Level | Level 3: Certificate III |
Admission Codes
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Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
|---|---|
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International Students CRICOS Codes |
Not Applicable |
Student Outcomes, Career Opportunities and Occupations
Possible occupational outcomes include:
• Accounts Receivable Clerk
• Accounts Payable Clerk
• Clerk
• Data Entry Operator
• Junior Personal Assistant
• Receptionist
• Office Administration Assistant
• Office Administrator
• Word Processing Operator
Course Structures
In order to complete this course, you must:
- Complete 6 core units
- Complete 7 elective units
Study Mode Definitions
- Mixed Mode courses are delivered online and require compulsory attendance of site-specific learning activities such as on-campus residential schools and/or workshops.
- Online courses are delivered using online resources only.
- On-campus courses are delivered using a combination of face-to-face and video conferencing style teaching at CQUniversity campuses.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details , including the different study modes offered for each structure.
Please select a course structure from the options below:
Online Delivery
12-18 months
- RPL/RCC/Credit
- Online
| Core Units Students must complete six (6) core units and seven (7) elective units. Two (2) electives must be selected from Group A One (1) elective must be from Group B For the remaining four (4) elective units
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|---|---|---|---|---|
| BSBXCM301 | Engage in workplace communication | More Information | Training.gov Details | |
| BSBWHS311 | Assist with maintaining workplace safety | More Information | Training.gov Details | |
| BSBTWK301 | Use inclusive work practices | More Information | Training.gov Details | |
| BSBSUS211 | Participate in sustainable work practices | More Information | Training.gov Details | |
| BSBPEF201 | Support personal wellbeing in the workplace | More Information | Training.gov Details | |
| BSBCRT311 | Apply critical thinking skills in a team environment | More Information | Training.gov Details | |
| Group A Electives - Technology Students must complete six (6) core units and seven (7) elective units. Two (2) electives must be selected from Group A |
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| BSBTEC201 | Use business software applications | More Information | Training.gov Details | |
| BSBTEC404 | Use digital technologies to collaborate in a work environment | More Information | Training.gov Details | |
| BSBTEC302 | Design and produce spreadsheets | More Information | Training.gov Details | |
| BSBTEC202 | Use digital technologies to communicate in a work environment | More Information | Training.gov Details | |
| BSBTEC301 | Design and produce business documents | More Information | Training.gov Details | |
| BSBWRT311 | Write simple documents | More Information | Training.gov Details | |
| BSBTEC303 | Create electronic presentations | More Information | Training.gov Details | |
| Group B Electives - Business Competence Students must complete six (6) core units and seven (7) elective units. One (1) elective must be from Group B |
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| BSBPEF301 | Organise personal work priorities | More Information | Training.gov Details | |
| Group D Electives - Customer and Client Engagement Students must complete six (6) core units and seven (7) elective units.
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| BSBOPS304 | Deliver and monitor a service to customers | More Information | Training.gov Details | |
| Group E Electives - Business Administration Students must complete six (6) core units and seven (7) elective units.
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| BSBPUR301 | Purchase goods and services | More Information | Training.gov Details | |
| BSBOPS301 | Maintain business resources | More Information | Training.gov Details | |
| BSBOPS303 | Organise schedules | More Information | Training.gov Details | |
| Group F Electives - Medical Administration Students must complete six (6) core units and seven (7) elective units. up to four (4) units may be selected from Groups A to G. For a specialisation in Medication Administration, 4 electives must be selected from Group F. The achievement of a specialisation will be identified on testamurs as follows: BSB30120 Certificate III in Business (Medical Administration) |
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| BSBMED301 | Interpret and apply medical terminology appropriately | More Information | Training.gov Details | |
| BSBMED302 | Prepare and process medical accounts | More Information | Training.gov Details | |
| BSBMED303 | Maintain patient records | More Information | Training.gov Details | |
| BSBMED305 | Apply the principles of confidentiality, privacy and security within the medical environment | More Information | Training.gov Details | |
Unit Sequence
For the following units, you may choose your own order of study, while taking into account pre-requisite requirements and the unit availability.
| Unit Code | Unit Name |
|---|---|
| BSBXCM301 | Engage in workplace communication |
| BSBTEC303 | Create electronic presentations |
| BSBMED303 | Maintain patient records |
| BSBMED302 | Prepare and process medical accounts |
| BSBMED301 | Interpret and apply medical terminology appropriately |
| BSBOPS303 | Organise schedules |
| BSBOPS301 | Maintain business resources |
| BSBPUR301 | Purchase goods and services |
| BSBOPS304 | Deliver and monitor a service to customers |
| BSBPEF301 | Organise personal work priorities |
| BSBWRT311 | Write simple documents |
| BSBWHS311 | Assist with maintaining workplace safety |
| BSBTEC301 | Design and produce business documents |
| BSBTEC202 | Use digital technologies to communicate in a work environment |
| BSBTEC302 | Design and produce spreadsheets |
| BSBTEC404 | Use digital technologies to collaborate in a work environment |
| BSBTEC201 | Use business software applications |
| BSBCRT311 | Apply critical thinking skills in a team environment |
| BSBPEF201 | Support personal wellbeing in the workplace |
| BSBSUS211 | Participate in sustainable work practices |
| BSBTWK301 | Use inclusive work practices |
| BSBMED305 | Apply the principles of confidentiality, privacy and security within the medical environment |
Trainee Structure
12 months
- On-campus
- Online
| Core Units Students must complete six (6) core units and seven (7) elective units. Two (2) electives must be selected from Group A One (1) elective must be from Group B For the remaining four (4) elective units
|
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|---|---|---|---|---|
| BSBCRT311 | Apply critical thinking skills in a team environment | More Information | Training.gov Details | |
| BSBPEF201 | Support personal wellbeing in the workplace | More Information | Training.gov Details | |
| BSBSUS211 | Participate in sustainable work practices | More Information | Training.gov Details | |
| BSBTWK301 | Use inclusive work practices | More Information | Training.gov Details | |
| BSBWHS311 | Assist with maintaining workplace safety | More Information | Training.gov Details | |
| BSBXCM301 | Engage in workplace communication | More Information | Training.gov Details | |
| Group A Electives - Technology Students must complete six (6) core units and seven (7) elective units. Two (2) electives must be selected from Group A One (1) elective must be from Group B For the remaining four (4) elective units
|
||||
| BSBTEC303 | Create electronic presentations | More Information | Training.gov Details | |
| BSBWRT311 | Write simple documents | More Information | Training.gov Details | |
| BSBTEC301 | Design and produce business documents | More Information | Training.gov Details | |
| BSBTEC202 | Use digital technologies to communicate in a work environment | More Information | Training.gov Details | |
| BSBTEC201 | Use business software applications | More Information | Training.gov Details | |
| BSBTEC302 | Design and produce spreadsheets | More Information | Training.gov Details | |
| Group B Electives - Business Competence Students must complete six (6) core units and seven (7) elective units. Two (2) electives must be selected from Group A One (1) elective must be from Group B For the remaining four (4) elective units
|
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| BSBPEF301 | Organise personal work priorities | More Information | Training.gov Details | |
| Group D Electives - Customer and Client Engagement Students must complete six (6) core units and seven (7) elective units. Two (2) electives must be selected from Group A One (1) elective must be from Group B For the remaining four (4) elective units
|
||||
| BSBOPS304 | Deliver and monitor a service to customers | More Information | Training.gov Details | |
| Group E Electives - Business Administration Students must complete six (6) core units and seven (7) elective units. Two (2) electives must be selected from Group A One (1) elective must be from Group B For the remaining four (4) elective units
|
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| BSBOPS303 | Organise schedules | More Information | Training.gov Details | |
| BSBOPS301 | Maintain business resources | More Information | Training.gov Details | |
| Group C Elective - Teamwork and Relationships Students must complete six (6) core units and seven (7) elective units. Two (2) electives must be selected from Group A One (1) elective must be from Group B For the remaining four (4) elective units
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| BSBXTW301 | Work in a team | More Information | Training.gov Details | |
| Group F Elective - Medical Administration Students must complete six (6) core units and seven (7) elective units. up to four (4) units may be selected from Groups A to G. For a specialisation in Medication Administration, 4 electives must be selected from Group F. The achievement of a specialisation will be identified on testamurs as follows: BSB30120 Certificate III in Business (Medical Administration) |
||||
| BSBMED301 | Interpret and apply medical terminology appropriately | More Information | Training.gov Details | |
| BSBMED302 | Prepare and process medical accounts | More Information | Training.gov Details | |
| BSBMED303 | Maintain patient records | More Information | Training.gov Details | |
| BSBMED304 | Assist in controlling stocks and supplies | More Information | Training.gov Details | |
| BSBMED305 | Apply the principles of confidentiality, privacy and security within the medical environment | More Information | Training.gov Details | |
Unit Sequence
For the following units, you may choose your own order of study, while taking into account pre-requisite requirements and the unit availability.
| Unit Code | Unit Name |
|---|---|
| BSBCRT311 | Apply critical thinking skills in a team environment |
| BSBPEF301 | Organise personal work priorities |
| BSBMED304 | Assist in controlling stocks and supplies |
| BSBMED303 | Maintain patient records |
| BSBMED302 | Prepare and process medical accounts |
| BSBMED301 | Interpret and apply medical terminology appropriately |
| BSBXTW301 | Work in a team |
| BSBOPS301 | Maintain business resources |
| BSBOPS303 | Organise schedules |
| BSBOPS304 | Deliver and monitor a service to customers |
| BSBTEC302 | Design and produce spreadsheets |
| BSBPEF201 | Support personal wellbeing in the workplace |
| BSBTEC201 | Use business software applications |
| BSBTEC202 | Use digital technologies to communicate in a work environment |
| BSBTEC301 | Design and produce business documents |
| BSBWRT311 | Write simple documents |
| BSBTEC303 | Create electronic presentations |
| BSBXCM301 | Engage in workplace communication |
| BSBWHS311 | Assist with maintaining workplace safety |
| BSBTWK301 | Use inclusive work practices |
| BSBSUS211 | Participate in sustainable work practices |
| BSBMED305 | Apply the principles of confidentiality, privacy and security within the medical environment |
Course Assessment Information
RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
|---|
| Written/Electronic Assessment |
| RPL |
| Practical Task |
| Project |
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.
Domestic 2021 Availabilities
Online Delivery
Online
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time
Trainee Structure
There are currently no intakes scheduled for this course structure.
Domestic 2022 Availabilities
Online Delivery
Online
January: Full Time/Part Time
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time
Trainee Structure
There are currently no intakes scheduled for this course structure.
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:
Show Historic Availabilities
Show Historic Availabilities
More Details
No additional details have been provided.