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CQUni Handbook
Previous Version
Version Effective: 1st of January, 2024
BSB30120 - Certificate III in Business
Course Details
Course Summary
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment, and relevant theoretical knowledge. They may provide technical advice and support to a team.
Entry Requirements
Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
What is the purpose of bksb?
The Basic Key Skills Builder (bksb) is an approved online review tool that will give you a level for your English (literacy) and Maths (numeracy) levels, and can also help to identify any skill gaps or areas that you might need additional support in.
Course Details
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| How to Apply | Please Enquire or Apply Now | ||||||||||||||
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| AQF Level | Level 3: Certificate III |
Admission Codes
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Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Student Outcomes, Career Opportunities and Occupations
This qualification consists of competency in 6 core and 7 elective units. Upon completing all 13 units, students will receive a Certificate III in Business.
Career Opportunities: Clerk, Data Entry Operator, Junior Personal Assistant, Receptionist, Office Administration Assistant, Office Administrator, Word Processing Operator.
Pathways: Students who successfully complete BSB30120 Certificate III in Business will be eligible for entry into BSB40120 Certificate IV in Business. Students may receive credit toward BSB40120 Certificate IV in Business for units completed in BSB30120 Certificate III in Business.
Course Structures
In order to complete this course, you must:
- Complete 6 core units
- Complete 7 elective units
This course has been structured into Clusters with a goal of streamlining the enrolment process.
These Clusters have been designed as a recommended study plan to ensure all course requirements are met. Training.gov.au
These Clusters have been designed as a recommended study plan to ensure all course requirements are met. Training.gov.au
Study Mode Definitions
- Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
- On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
- Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Please select a course structure from the options below:
ONLINE COURSE
COURSE STRUCTURE
Part Time: 12 mths - 24 mths
One (1) unit per 10 week study period
To ensure you can manage your study load, we recommend limiting your workload to no more than one (1) unit per study period.
Some students may progress at a faster rate based on their experience, knowledge, and skills, as they would be able to apply the actual context of workplace experience to their assessments.
- Online
- Domestic
ONLINE COURSE
Cluster 1: Stage 1
Cluster 2: Stage 2
Cluster 3: Stage 3
Cluster 4: Stage 4
Cluster 5: Stage 5
Cluster 6: Stage 6
Cluster 7: Stage 7
Cluster 8: Stage 8
Cluster 9: Stage 9
This qualification consists of competency in 6 core and 7 elective units.
Seven (7) electives have been recommended for the Online Course delivery.
Students should enrol in a maximum of one (1) unit at a time, commencing at Stage 1 and progressing through to Stage 13.
For students wishing to enrol into more than the recommended one (1) unit maximum, this must be discussed with the Teacher prior to enrolling.
On successful completion of all 13 units, students will receive a Certificate III in Business.
BUSINESS ADMINISTRATION SPECIALISATION
Cluster 10A: Stage 10
Cluster 11A: Stage 11
Cluster 12A: Stage 12
Cluster 13A: Stage 13
- BSBOPS303 - Organise schedules Elective
LEGAL
Cluster 10B: Stage 10
- BSBLEG311 - Work in a legal services environment Unspecified
Cluster 11B: Stage 11
Cluster 12B: Stage 12
Cluster 13B: Stage 13
- BSBOPS303 - Organise schedules Elective
TECHNOLOGY
Cluster 10: Stage 10
Cluster 11: Stage 11
- BSBWRT311 - Write simple documents Elective
Cluster 12: Stage 12
Cluster 13: Stage 13
To achieve a specialisation in Certificate III in Business, choose:
- Business Administration Specialisation - identified on the testamur as BSB30120 Certificate III in Business (Administration).
The following groups of units relate to a relevant field or interest and do not provide an outcome on the testamur with a specialisation.
- Legal - identified on the testamur as BSB30120 Certificate III in Business
- Technology - identified on the testamur as BSB30120 Certificate III in Business
Note: CQUniversity has recommended seven (7) electives for the Online Course delivery. If students wish to complete units in the Business Administration Specialisation, Legal, or Generic Course Electives, please contact the Course Advice Team via email, spc@cqu.edu.au, for assistance.
GENERIC COURSE ELECTIVES
Generic Course Electives:
- BSBOPS303 - Organise schedules Elective
The units within the Generic Course Electives List are units that may be substituted for the recommended elective units.
Please contact the Course Advice Team via email, spc@cqu.edu.au, for assistance in substituting your elective units.
TRAINEE COURSE
COURSE STRUCTURE
Part Time: 12 months
- Online
- On-campus
- Domestic
ONLINE COURSE
Cluster 1: Stage 1
Cluster 2: Stage 2
Cluster 3: Stage 3
Cluster 4: Stage 4
Cluster 5: Stage 5
Cluster 6: Stage 6
Cluster 7: Stage 7
Cluster 8: Stage 8
Cluster 9: Stage 9
This qualification consists of competency in 6 core and 7 elective units.
Seven (7) electives have been recommended for the Online Course delivery.
Students should enrol in a maximum of one (1) unit at a time, commencing at Stage 1 and progressing through to Stage 13.
For students wishing to enrol into more than the recommended one (1) unit maximum, this must be discussed with the Teacher prior to enrolling.
On successful completion of all 13 units, students will receive a Certificate III in Business.
BUSINESS ADMINISTRATION SPECIALISATION
Cluster 10A: Stage 10
Cluster 11A: Stage 11
Cluster 12A: Stage 12
Cluster 13A: Stage 13
- BSBOPS303 - Organise schedules Elective
LEGAL
Cluster 10B: Stage 10
- BSBLEG311 - Work in a legal services environment Unspecified
Cluster 11B: Stage 11
Cluster 12B: Stage 12
Cluster 13B: Stage 13
- BSBOPS303 - Organise schedules Elective
TECHNOLOGY
Cluster 10: Stage 10
Cluster 11: Stage 11
- BSBWRT311 - Write simple documents Elective
Cluster 12: Stage 12
Cluster 13: Stage 13
To achieve a specialisation in Certificate III in Business, choose:
- Business Administration Specialisation - identified on the testamur as BSB30120 Certificate III in Business (Administration).
The following groups of units relate to a relevant field or interest and do not provide an outcome on the testamur with a specialisation.
- Legal - identified on the testamur as BSB30120 Certificate III in Business
- Technology - identified on the testamur as BSB30120 Certificate III in Business
Note: CQUniversity has recommended seven (7) electives for the Online Course delivery. If students wish to complete units in the Business Administration Specialisation, Legal, or Generic Course Electives, please contact the Course Advice Team via email, spc@cqu.edu.au, for assistance.
GENERIC COURSE ELECTIVES
Generic Course Electives:
- BSBOPS303 - Organise schedules Elective
The units within the Generic Course Electives List are units that may be substituted for the recommended elective units.
Please contact the VET Business and Law Team via email, sblvetadmin@cqu.edu.au, for assistance in substituting your elective units.
Course Assessment Information
RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
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| Written/Electronic Assessment |
| RPL |
| Practical Task |
| Project |
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.
Domestic 2021 Availabilities
Online Course
There are currently no intakes scheduled for this course structure.
Trainee Course
There are currently no intakes scheduled for this course structure.
Domestic 2022 Availabilities
Online Course
There are currently no intakes scheduled for this course structure.
Trainee Course
There are currently no intakes scheduled for this course structure.
Domestic 2023 Availabilities
Online Course
There are currently no intakes scheduled for this course structure.
Trainee Course
There are currently no intakes scheduled for this course structure.
Domestic 2024 Availabilities
Online Course
Online
January: Full Time/Part Time
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time
Trainee Course
There are currently no intakes scheduled for this course structure.
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:
Show Historic Availabilities
Show Historic Availabilities
More Details
More Details
BSB30120 Certificate III in Business
This qualification reflects the role of individuals in a variety of Business Services job roles. Individuals in these roles carry out a range of routine procedural, clerical, administrative, or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment, and relevant theoretical knowledge. They may provide technical advice and support to a team.
BSB30120 Certificate III in Business (Medical Administration) Specialisation
The Medical Administration Specialisation is related to individuals who want to develop or enhance competency working in medical administration contexts.
Students must complete the following four (4) elective units to be eligible for the Medical Administration Specialisation:
BSBMED301 Interpret and apply medical terminology appropriately
BSBMED302 Prepare and process medical accounts
BSBMED303 Maintain patient records
BSBMED305 Apply the principles of confidentiality, privacy, and security within the medical environment
Other Areas of Competency:
Students with an interest in administrative competencies in a Legal environment may choose the following three (3) elective units:
BSBLEG311 Work in a legal services environment
BSBLEG314 Protect information in a legal services environment
BSBLEG315 Assist in planning activities in a legal services environment
Note: Selection of these elective units will not result in a specialisation for this course.
Recommended ‘Online’ and ‘Trainee’ Course Structure
Note: It is recommended that students only enrol in one (1) unit at a time to avoid over enrolling. All units have available intakes each month from January to December to accommodate a seamless progression through the course
Recognition of Prior Learning (RPL) and Credit Transfers
Students currently working in the industry or with previous experience may be able to earn credit for things they already know. CQUniversity can assess your skills, directly apply credits from your previous studies and apply advanced standing in your course.
RPL: Involves an assessment process of an individual’s previously obtained skills and knowledge that has been achieved outside the formal education and training system.
Skills and Knowledge will need to be current (in the last 12-18 months) and evidence in the form of Resume, Job Descriptions, and References, (just to name a few) will need to be provided in support of the application.
If you are seeking RPL in a VET (Vocational Education and Training) Course, please complete the online enquiry form.
Credit Transfer: Is where a person has previously completed equivalent competencies or learning outcomes (via formal learning) in the same or similar field in which they are currently studying.
Documentation of previous competencies achieved in the form of “Results of Assessment” is required. This document will be verified with the issuing Registered Training Organisation (RTO).
Select here for more information on RPL and Credit Transfer.
Please discuss this with your teacher at the commencement of your course and they will assist you with this process.
Teaching Contacts:
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Business Course Pathways to further Vocational Education Study:
- BSB40120 Certificate IV in Business
- BSB50120 Diploma of Business
Upon completion of the BSB40120 Certificate IV in Business, you can continue your study with CQUniversity through direct entry into BSB50120 Diploma of Business.
The Diploma of Business will develop sound managerial level business skills. You will learn how to effectively lead communication, manage meetings, develop critical thinking in others, develop workplace policies and procedures, manage business resources, financial budgets and more. You will be able to learn a diverse range of new skills or build on existing knowledge to become more effective at work or achieve your career goals.
Business Course Pathway to Undergraduate Study:
Upon completion of the BSB50120 Diploma of Business, you can continue your study with CQUniversity through direct entry into CL86 Bachelor of Business
The Bachelor of Business will equip you with the skills and knowledge required to progress your career in business and management. In addition, the course will provide you with membership pathways to professional bodies, ensuring that upon completion of the course, you will receive recognition for the skills and knowledge in your chosen profession.
Business Course Pathways to Post Graduate Study:
- CH76 Graduate Certificate in Management
- CL21 Master of Business Management