Previous Version Version Effective: 12th of July, 2023
Version Effective: 12th of July, 2023

CHC33021 - Certificate III in Individual Support

Course Details

Course Summary

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.


Entry Requirements

Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.

There are no other entry requirements for this qualification.


Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

Vocational placement of at least 120 hours is required and is organised by CQUniversity.  A vocational placement competency logbook must be signed off to confirm essential skills gained. If the student is employed as a support worker, they may be eligible to complete the 120 hours in their workplace.

To determine the students’ eligibility to complete the vocational component in their workplace or a placement arranged by the CQU Work Integrated Learning (WIL) team, a placement application form will be required to be completed by all students undertaking this course. 

For vocational placement, students must undergo compulsory pre-placement requirements as outlined in the Mandatory Checks Requirements.


Course Details

Course Type Qualification
Student Availability
  • Domestic
  • International
Fees
Full Fee $5,685.00 (2024)
Subsidised Full Fee $1,545.00 (2024)
Subsidised Concession Fee $1,035.00 (2024)
Fee for service per unit $379.00 (2024)
Fee for service (International) $8,550.00 (2024)
Fee for service per unit (International) $570.00 (2024)
Subsidised full fee per unit $103.00 (2024)
TAFE Priority Training Program fee per unit $5.00 (2024)
RPL Fee for service per Unit $190.00 (2024)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Now
Study Area
  • Psychology, Social Work and Community Services
Skill Area
  • Community Services
AQF Level Level 3: Certificate III

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
  • MKC - 112876E
  • MKY - 112876E
  • BNE - 112876E
  • ROK - 112876E

Student Outcomes, Career Opportunities and Occupations

Occupational Outcome: Assistant In Nursing, Personal Care Attendant, Community Care Worker, Support Worker, Disability Support Worker

Course Structures

In order to complete this course, you must:

  1. Complete 9 core units
  2. Complete 6 elective units

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Please select a course structure from the options below:
Standard Course Structure- Mixed Mode

This program can take up to 12 months to complete. Students may complete this course sooner if they are currently working in industry as a support worker  or have increased capacity to participate in their study.

Initial unit enrolments include: 

  • CHCDIV001 Work with diverse people,
  • CHCLEG001 Work legally and ethically, and
  • CHCCOM005 Communicate and work in health or community services

Students are advised to not enroll into any further units at this point. 

If you have previously completed any of the above units, you may be eligible for credit transfer.

Credit transfer is when you have previously completed equivalent competencies or learning outcomes (via formal learning) in the same or similar field in which they are currently studying.

 

  • Mixed Mode
  • RPL/RCC/Credit
Core

All nine (9) core units must be undertaken.

Students must choose one (1)  specialisation, Ageing or Disability.

 

CHCDIV001 Work with diverse people More Information Training.gov Details
CHCCOM005 Communicate and work in health or community services More Information Training.gov Details
CHCLEG001 Work legally and ethically More Information Training.gov Details
CHCCCS041 Recognise health body systems More Information Training.gov Details
HLTWHS002 Follow safe work practices for direct client care More Information Training.gov Details
HLTINF006 Apply basic principles and practices of infection prevention and control More Information Training.gov Details
CHCCCS038 Facilitate the empowerment of people receiving support More Information Training.gov Details
CHCCCS031 Provide individualised support More Information Training.gov Details
CHCCCS040 Support independence and well being More Information Training.gov Details
Elective - AGEING SPECIALISATION

For the ageing specialisation, choose all 6 electives.

CHCCCS037 Visit client residence More Information Training.gov Details
CHCCCS036 Support relationships with carer and family More Information Training.gov Details
CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCAGE011 Provide support to people living with dementia More Information Training.gov Details
CHCPAL003 Deliver care services using a palliative approach More Information Training.gov Details
CHCAGE013 Work effectively in aged care More Information Training.gov Details
Elective - DISABILITY SPECIALISATION

For the disability specialisation, choose all 6 electives.

CHCCCS037 Visit client residence More Information Training.gov Details
CHCCCS036 Support relationships with carer and family More Information Training.gov Details
CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCDIS012 Support community participation and social inclusion More Information Training.gov Details
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach More Information Training.gov Details
CHCDIS020 Work effectively in disability support More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 CHCDIV001 - Work with diverse people
1 CHCCOM005 - Communicate and work in health or community services
1 CHCLEG001 - Work legally and ethically
2 CHCCCS041 - Recognise health body systems
2 HLTWHS002 - Follow safe work practices for direct client care
2 HLTINF006 - Apply basic principles and practices of infection prevention and control
3 CHCCCS038 - Facilitate the empowerment of people receiving support
3 CHCCCS031 - Provide individualised support
3 CHCCCS040 - Support independence and well being
4 CHCCCS037 - Visit client residence
4 CHCCCS036 - Support relationships with carer and family
4 CHCMHS001 - Work with people with mental health issues
4 CHCCCS037 - Visit client residence
4 CHCCCS036 - Support relationships with carer and family
4 CHCMHS001 - Work with people with mental health issues
5 CHCAGE011 - Provide support to people living with dementia
5 CHCPAL003 - Deliver care services using a palliative approach
5 CHCAGE013 - Work effectively in aged care
5 CHCDIS012 - Support community participation and social inclusion
5 CHCDIS011 - Contribute to ongoing skills development using a strengths-based approach
5 CHCDIS020 - Work effectively in disability support


RPL Structure

This structure provides the opportunity for experienced workers to have their knowledge, skills and experience recognised.

 

  • RPL/RCC/Credit
Core

All nine (9) core units  + six (6) electives chosen from the list below must be completed to be eligible to be awarded the CHC33021 qualification.

 

CHCCCS038 Facilitate the empowerment of people receiving support More Information Training.gov Details
CHCCCS031 Provide individualised support More Information Training.gov Details
HLTINF006 Apply basic principles and practices of infection prevention and control More Information Training.gov Details
CHCCCS041 Recognise health body systems More Information Training.gov Details
CHCCCS040 Support independence and well being More Information Training.gov Details
HLTWHS002 Follow safe work practices for direct client care More Information Training.gov Details
CHCLEG001 Work legally and ethically More Information Training.gov Details
CHCDIV001 Work with diverse people More Information Training.gov Details
CHCCOM005 Communicate and work in health or community services More Information Training.gov Details
Electives

To be eligible for the ageing specialisation a student must seek RPL for sequences1 & 2. A student seeking the disability specialisation must seek RPL units from sequences 1 & 3.

If a combination of units from all sequences are selected, no specialisation we be granted.

HLTAID011 Provide First Aid More Information Training.gov Details
CHCCCS037 Visit client residence More Information Training.gov Details
CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCCCS036 Support relationships with carer and family More Information Training.gov Details
CHCPAL003 Deliver care services using a palliative approach More Information Training.gov Details
CHCAGE011 Provide support to people living with dementia More Information Training.gov Details
CHCAGE013 Work effectively in aged care More Information Training.gov Details
CHCDIS012 Support community participation and social inclusion More Information Training.gov Details
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach More Information Training.gov Details
CHCDIS020 Work effectively in disability support More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 CHCCCS037 - Visit client residence
1 CHCMHS001 - Work with people with mental health issues
1 CHCCCS036 - Support relationships with carer and family
2 CHCPAL003 - Deliver care services using a palliative approach
2 CHCAGE011 - Provide support to people living with dementia
2 CHCAGE013 - Work effectively in aged care
3 CHCDIS012 - Support community participation and social inclusion
3 CHCDIS011 - Contribute to ongoing skills development using a strengths-based approach
3 CHCDIS020 - Work effectively in disability support

The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
Unit Code Unit Name
CHCCCS038 Facilitate the empowerment of people receiving support
CHCCCS031 Provide individualised support
HLTINF006 Apply basic principles and practices of infection prevention and control
CHCCCS041 Recognise health body systems
CHCCCS040 Support independence and well being
HLTWHS002 Follow safe work practices for direct client care
CHCLEG001 Work legally and ethically
CHCDIV001 Work with diverse people
CHCCOM005 Communicate and work in health or community services
HLTAID011 Provide First Aid

Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
Practical Task
RPL
Third Party Verification
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Residential Schools/Workshops

Standard Course Structure- Mixed Mode

This course includes compulsory site-specific attendance at residential schools and/or workshops. Select your preferred location for further details.
Mixed Mode
CHC33021 Residential Schools
Location Mixed Mode
Start Date To Be Advised
End Date To Be Advised
Start Time To Be Advised
End Time To Be Advised
Compulsory Yes

Domestic 2023 Availabilities

Standard Course Structure- Mixed Mode

Mixed Mode
Mixed Mode includes a combination of online learning activities and compulsory site-specific attendance at residential schools and/or workshops.
August: Full Time/Part Time
October: Full Time/Part Time

RPL Structure

There are currently no intakes scheduled for this course structure.

Domestic 2024 Availabilities

Standard Course Structure- Mixed Mode

Mixed Mode
Mixed Mode includes a combination of online learning activities and compulsory site-specific attendance at residential schools and/or workshops.
February: Full Time/Part Time
April: Full Time/Part Time
June: Full Time/Part Time
August: Full Time/Part Time
October: Full Time/Part Time

RPL Structure

There are currently no intakes scheduled for this course structure.
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:

Show Historic Availabilities
More Details

More Details

Timetable Information

Please access your timetable via the link here.  Click on your chosen Course Room Guide, then locate the tab of Campus that you are enrolled in to view your timetable.

 

Residential School Information

 

As this course is delivered through a blended delivery method (Mixed Mode), students will be required to undertake 2 blocks of residential schools throughout the duration of their course: 1 x 1day block and 1 x 3 day block as scheduled by CQUniversity in order to prepare for vocational placements. 

 

Residential schools for this course are conducted on campus in Bundaberg, Gladstone, Mackay City, Rockhampton North and Townsville.

 

Throughout the duration of this course, students will be required to undertake 2 blocks of residential schools: 1 x 1-day block and 1 x 3-day block, at a campus of their choosing.

 

**Residential school dates will be confirmed by your teacher in accordance with your commencement intake and course progression.  Students are advised to confirm dates with their teach prior to making travel and personal arrangements.

 

Residential 1 dates (1-day)

**Undertaken once you have completed the 1st sequence of units and have completed, (or at least enrolled into) the 2nd sequence units.

 

Residential 2 dates (3-day)

**Undertaken once you have completed the 3rd sequence of units and completed, (or at least enrolled into) the 4th sequence of units.

 

2024 RESIDENTIAL SCHOOL DATES

 

Townsville Mackay City Rockhampton North Gladstone Bundaberg
Residential School 1
Residential School 2
Residential School 1
Residential School 2
Residential School 1
Residential School 2
Residential School 1
Residential School 2
Residential School 1
Residential     School 2
26th Feb 27th - 29th Feb 26th Feb 27th-29th Feb 5th Feb 6th-8th Feb 12th Feb 13th-15th Feb 29th Jan 30th Jan-1st Feb
15th Apr 16th - 18th Apr 2nd Apr 3rd-5th Apr 8th Apr 9th-11th Apr 2nd Apr 3rd-5th Apr 29th Apr 30th Apr-2nd May
10th Jun 11th - 13th June 24th Jun 25th-27th June 10th Jun 11th-13th June 3rd Jun 4th-6th June 10th Jun 11th-13th June
2nd Sep 3rd - 5th Sep 9th Sep 10th-12th Sep 26th Aug 27th-29th Aug 2nd Sep 3rd-5th Sep 24th Sep
25th-27th Sep
11th Nov 12th-14th Nov 25th Nov 26th-28th Nov 4th Nov 5th-7th Nov 11th Nov 12th-14th Nov 18th Nov 19th-21st Nov

 

Mandatory Check Requirements

 

As per the CQU Immunisation Policy and for patient and student safety, students are required to meet Mandatory Check Requirements prior to completing their Vocational Placement.                                                                                                                                               

Please click here for full details of your requirements.                                                               

 

Please see mandatory check cut off dates here. You will not be eligible to proceed to placement if you fail to meet the deadline.              

 

Any enquiries regarding Mandatory Checks should be directed to the WIL (Work Integrated Learning) Team via email to WILCompliance@cqu.edu.au or call (07) 4930 9124.

 

Vocational Placement

 

Students are required to:

 

- Meet Mandatory Check Requirements as per the CQU Immunisation Policy and for patient and student safety.

- Complete a mandatory work placement of at least 120 hours of direct support work in at least one aged care, home and community, disability or community service organisation, and

- Meet the assessment conditions per unit of competency, which includes work placement and/or simulated assessment 

 

Depending upon the capacity of the health care providers/facilities in the student’s geographical area, students may be expected to travel to an alternative location in order to complete their prescribed work placement. Students will only be offered one placement per student, per course, per term.

 

Any enquiries regarding Vocational Placement should be directed to the WIL (Work Integrated Learning) Team via email to WILNMSS@cqu.edu.au or call (07) 4930 9124, option 4.                   

                                                           

Resource and Computing Requirements

 

It is a requirement that you have access to internet connection to access online resources which would include email, ZOOM, Microsoft Teams and Moodle.

 

It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video streaming, electronic assessment submission.

 

All submissions of assessment must be uploaded electronically to the VET Moodle platform.