This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
There are no other entry requirements for this qualification.
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
As with previous qualification, the number of hours remains the same 120 Hours. This is managed through ongoing WIL team.
Course Type | Qualification |
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Student Availability |
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Fees | For detailed information on Course Fees, visit www.cqu.edu.au/fees |
Application Mode |
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How to Apply | Please Enquire |
Study Area |
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Skill Area |
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AQF Level | Level 3: Certificate III |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
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Occupational Outcome: Assistant In Nursing, Personal Care Attendant, Community Care Worker, Support Worker, Disability Support Worker
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Core All nine (9) core units must be undertaken. Students must choose one (1) specialisation, Ageing or Disability. |
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CHCLEG001 | Work legally and ethically | More Information | Training.gov Details | |
CHCDIV001 | Work with diverse people | More Information | Training.gov Details | |
CHCCOM005 | Communicate and work in health or community services | More Information | Training.gov Details | |
HLTINF006 | Apply basic principles and practices of infection prevention and control | More Information | Training.gov Details | |
HLTWHS002 | Follow safe work practices for direct client care | More Information | Training.gov Details | |
CHCCCS041 | Recognise health body systems | More Information | Training.gov Details | |
CHCCCS031 | Provide individualised support | More Information | Training.gov Details | |
CHCCCS038 | Facilitate the empowerment of people receiving support | More Information | Training.gov Details | |
CHCCCS040 | Support independence and well being | More Information | Training.gov Details | |
Elective - AGEING SPECIALISATION For the ageing specialisation, choose all 6 electives. |
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CHCCCS037 | Visit client residence | More Information | Training.gov Details | |
CHCCCS036 | Support relationships with carer and family | More Information | Training.gov Details | |
CHCMHS001 | Work with people with mental health issues | More Information | Training.gov Details | |
CHCPAL003 | Deliver care services using a palliative approach | More Information | Training.gov Details | |
CHCAGE011 | Provide support to people living with dementia | More Information | Training.gov Details | |
CHCAGE013 | Work effectively in aged care | More Information | Training.gov Details | |
Elective - DISABILITY SPECIALISATION For the disability specialisation, choose all 6 electives. |
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CHCCCS037 | Visit client residence | More Information | Training.gov Details | |
CHCCCS036 | Support relationships with carer and family | More Information | Training.gov Details | |
CHCMHS001 | Work with people with mental health issues | More Information | Training.gov Details | |
CHCDIS020 | Work effectively in disability support | More Information | Training.gov Details | |
CHCDIS011 | Contribute to ongoing skills development using a strengths-based approach | More Information | Training.gov Details | |
CHCDIS012 | Support community participation and social inclusion | More Information | Training.gov Details |
Sequence | Unit |
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1 | CHCLEG001 - Work legally and ethically |
1 | CHCCOM005 - Communicate and work in health or community services |
1 | CHCDIV001 - Work with diverse people |
2 | HLTINF006 - Apply basic principles and practices of infection prevention and control |
2 | HLTWHS002 - Follow safe work practices for direct client care |
2 | CHCCCS041 - Recognise health body systems |
3 | CHCCCS031 - Provide individualised support |
3 | CHCCCS038 - Facilitate the empowerment of people receiving support |
3 | CHCCCS040 - Support independence and well being |
4 | CHCCCS037 - Visit client residence |
4 | CHCMHS001 - Work with people with mental health issues |
4 | CHCCCS036 - Support relationships with carer and family |
4 | CHCCCS036 - Support relationships with carer and family |
4 | CHCMHS001 - Work with people with mental health issues |
4 | CHCCCS037 - Visit client residence |
5 | CHCAGE011 - Provide support to people living with dementia |
5 | CHCAGE013 - Work effectively in aged care |
5 | CHCPAL003 - Deliver care services using a palliative approach |
5 | CHCDIS020 - Work effectively in disability support |
5 | CHCDIS011 - Contribute to ongoing skills development using a strengths-based approach |
5 | CHCDIS012 - Support community participation and social inclusion |
This structure provides the opportunity for experienced workers to have their knowledge, skills and experience recognised.
Core All nine (9) core units + six (6) electives chosen from the list below must be completed to be eligible to be awarded the CHC33021 qualification. |
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HLTWHS002 | Follow safe work practices for direct client care | More Information | Training.gov Details | |
CHCCOM005 | Communicate and work in health or community services | More Information | Training.gov Details | |
HLTINF006 | Apply basic principles and practices of infection prevention and control | More Information | Training.gov Details | |
CHCCCS038 | Facilitate the empowerment of people receiving support | More Information | Training.gov Details | |
CHCCCS031 | Provide individualised support | More Information | Training.gov Details | |
CHCCCS040 | Support independence and well being | More Information | Training.gov Details | |
CHCCCS041 | Recognise health body systems | More Information | Training.gov Details | |
CHCDIV001 | Work with diverse people | More Information | Training.gov Details | |
CHCLEG001 | Work legally and ethically | More Information | Training.gov Details | |
Electives To be eligible for the ageing specialisation a student must seek RPL for sequences1 & 2. A student seeking the disability specialisation must seek RPL units from sequences 1 & 3. If a combination of units from all sequences are selected, no specialisation we be granted. |
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CHCCCS036 | Support relationships with carer and family | More Information | Training.gov Details | |
CHCMHS001 | Work with people with mental health issues | More Information | Training.gov Details | |
CHCCCS037 | Visit client residence | More Information | Training.gov Details | |
CHCAGE013 | Work effectively in aged care | More Information | Training.gov Details | |
CHCAGE011 | Provide support to people living with dementia | More Information | Training.gov Details | |
CHCPAL003 | Deliver care services using a palliative approach | More Information | Training.gov Details | |
CHCDIS020 | Work effectively in disability support | More Information | Training.gov Details | |
CHCDIS011 | Contribute to ongoing skills development using a strengths-based approach | More Information | Training.gov Details | |
CHCDIS012 | Support community participation and social inclusion | More Information | Training.gov Details |
Sequence | Unit |
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1 | CHCCCS037 - Visit client residence |
1 | CHCCCS036 - Support relationships with carer and family |
1 | CHCMHS001 - Work with people with mental health issues |
2 | CHCAGE013 - Work effectively in aged care |
2 | CHCAGE011 - Provide support to people living with dementia |
2 | CHCPAL003 - Deliver care services using a palliative approach |
3 | CHCDIS020 - Work effectively in disability support |
3 | CHCDIS011 - Contribute to ongoing skills development using a strengths-based approach |
3 | CHCDIS012 - Support community participation and social inclusion |
Unit Code | Unit Name |
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HLTWHS002 | Follow safe work practices for direct client care |
HLTINF006 | Apply basic principles and practices of infection prevention and control |
CHCCCS038 | Facilitate the empowerment of people receiving support |
CHCCCS031 | Provide individualised support |
CHCCCS040 | Support independence and well being |
CHCCCS041 | Recognise health body systems |
CHCDIV001 | Work with diverse people |
CHCLEG001 | Work legally and ethically |
CHCCOM005 | Communicate and work in health or community services |
Assessment Types |
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Written/Electronic Assessment |
Practical Task |
RPL |
Third Party Verification |