Previous Version Version Effective: 4th of May, 2023
Version Effective: 4th of May, 2023
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CHC33021 - Certificate III in Individual Support

Course Details

Course Summary

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Entry Requirements

Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.

There are no other entry requirements for this qualification.

Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

As with previous qualification, the number of hours remains the same 120 Hours. This is managed through ongoing WIL team.

Course Details

Course Type Qualification
Student Availability
  • International
  • Domestic
Fees For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • Psychology, Social Work and Community Services
Skill Area
  • Community Services
AQF Level Level 3: Certificate III

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes 		Not Applicable
International Students
CRICOS Codes
  • BNE - 112876E
  • MKC - 112876E
  • MKY - 112876E
  • ROK - 112876E

Student Outcomes, Career Opportunities and Occupations

Occupational Outcome: Assistant In Nursing, Personal Care Attendant, Community Care Worker, Support Worker, Disability Support Worker

Course Structures

In order to complete this course, you must:

  1. Complete 9 core units
  2. Complete 6 elective units

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Please select a course structure from the options below:
Standard Course Structure- Mixed Mode

This program is typically delivered over a 52 week period, however as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level. 
  • Mixed Mode
  • RPL/RCC/Credit
Core

All nine (9) core units must be undertaken.

Students must choose one (1)  specialisation, Ageing or Disability.
CHCLEG001 Work legally and ethically More Information Training.gov Details
CHCDIV001 Work with diverse people More Information Training.gov Details
CHCCOM005 Communicate and work in health or community services More Information Training.gov Details
HLTINF006 Apply basic principles and practices of infection prevention and control More Information Training.gov Details
HLTWHS002 Follow safe work practices for direct client care More Information Training.gov Details
CHCCCS041 Recognise health body systems More Information Training.gov Details
CHCCCS031 Provide individualised support More Information Training.gov Details
CHCCCS038 Facilitate the empowerment of people receiving support More Information Training.gov Details
CHCCCS040 Support independence and well being More Information Training.gov Details
Elective - AGEING SPECIALISATION

For the ageing specialisation, choose all 6 electives.
CHCCCS037 Visit client residence More Information Training.gov Details
CHCCCS036 Support relationships with carer and family More Information Training.gov Details
CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCPAL003 Deliver care services using a palliative approach More Information Training.gov Details
CHCAGE011 Provide support to people living with dementia More Information Training.gov Details
CHCAGE013 Work effectively in aged care More Information Training.gov Details
Elective - DISABILITY SPECIALISATION

For the disability specialisation, choose all 6 electives.
CHCCCS037 Visit client residence More Information Training.gov Details
CHCCCS036 Support relationships with carer and family More Information Training.gov Details
CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCDIS020 Work effectively in disability support More Information Training.gov Details
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach More Information Training.gov Details
CHCDIS012 Support community participation and social inclusion More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 CHCLEG001 - Work legally and ethically
1 CHCCOM005 - Communicate and work in health or community services
1 CHCDIV001 - Work with diverse people
2 HLTINF006 - Apply basic principles and practices of infection prevention and control
2 HLTWHS002 - Follow safe work practices for direct client care
2 CHCCCS041 - Recognise health body systems
3 CHCCCS031 - Provide individualised support
3 CHCCCS038 - Facilitate the empowerment of people receiving support
3 CHCCCS040 - Support independence and well being
4 CHCCCS037 - Visit client residence
4 CHCMHS001 - Work with people with mental health issues
4 CHCCCS036 - Support relationships with carer and family
4 CHCCCS036 - Support relationships with carer and family
4 CHCMHS001 - Work with people with mental health issues
4 CHCCCS037 - Visit client residence
5 CHCAGE011 - Provide support to people living with dementia
5 CHCAGE013 - Work effectively in aged care
5 CHCPAL003 - Deliver care services using a palliative approach
5 CHCDIS020 - Work effectively in disability support
5 CHCDIS011 - Contribute to ongoing skills development using a strengths-based approach
5 CHCDIS012 - Support community participation and social inclusion


RPL Structure

This structure provides the opportunity for experienced workers to have their knowledge, skills and experience recognised.


  • RPL/RCC/Credit
Core

All nine (9) core units  + six (6) electives chosen from the list below must be completed to be eligible to be awarded the CHC33021 qualification.
HLTWHS002 Follow safe work practices for direct client care More Information Training.gov Details
CHCCOM005 Communicate and work in health or community services More Information Training.gov Details
HLTINF006 Apply basic principles and practices of infection prevention and control More Information Training.gov Details
CHCCCS038 Facilitate the empowerment of people receiving support More Information Training.gov Details
CHCCCS031 Provide individualised support More Information Training.gov Details
CHCCCS040 Support independence and well being More Information Training.gov Details
CHCCCS041 Recognise health body systems More Information Training.gov Details
CHCDIV001 Work with diverse people More Information Training.gov Details
CHCLEG001 Work legally and ethically More Information Training.gov Details
Electives

To be eligible for the ageing specialisation a student must seek RPL for sequences1 & 2. A student seeking the disability specialisation must seek RPL units from sequences 1 & 3.

If a combination of units from all sequences are selected, no specialisation we be granted.
CHCCCS036 Support relationships with carer and family More Information Training.gov Details
CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCCCS037 Visit client residence More Information Training.gov Details
CHCAGE013 Work effectively in aged care More Information Training.gov Details
CHCAGE011 Provide support to people living with dementia More Information Training.gov Details
CHCPAL003 Deliver care services using a palliative approach More Information Training.gov Details
CHCDIS020 Work effectively in disability support More Information Training.gov Details
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach More Information Training.gov Details
CHCDIS012 Support community participation and social inclusion More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 CHCCCS037 - Visit client residence
1 CHCCCS036 - Support relationships with carer and family
1 CHCMHS001 - Work with people with mental health issues
2 CHCAGE013 - Work effectively in aged care
2 CHCAGE011 - Provide support to people living with dementia
2 CHCPAL003 - Deliver care services using a palliative approach
3 CHCDIS020 - Work effectively in disability support
3 CHCDIS011 - Contribute to ongoing skills development using a strengths-based approach
3 CHCDIS012 - Support community participation and social inclusion

The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
Unit Code Unit Name
HLTWHS002 Follow safe work practices for direct client care
HLTINF006 Apply basic principles and practices of infection prevention and control
CHCCCS038 Facilitate the empowerment of people receiving support
CHCCCS031 Provide individualised support
CHCCCS040 Support independence and well being
CHCCCS041 Recognise health body systems
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCCOM005 Communicate and work in health or community services

Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
Practical Task
RPL
Third Party Verification
Course Learning Outcomes
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