This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
|How to Apply||Please Enquire or Apply Online|
|AQF Level||Level 4: Certificate IV|
There are no entry requirements for this course, however, it is highly recommended that students have completed Year 10 or equivalent.
Work may take place in a range of community service areas such as mental health, domestic violence, alcohol and other drug, child protection, youth, case work and case management contexts.
12 - 18 months full-time
|HLTWHS003||Maintain work health and safety||More Information||Training.gov Details|
|CHCLEG001||Work legally and ethically||More Information||Training.gov Details|
|CHCDIV001||Work with diverse people||More Information||Training.gov Details|
|CHCCOM002||Use communication to build relationships||More Information||Training.gov Details|
|CHCCCS004||Assess co-existing needs||More Information||Training.gov Details|
|CHCADV001||Facilitate the interests and rights of clients||More Information||Training.gov Details|
|CHCPRP001||Develop and maintain networks and collaborative partnerships||More Information||Training.gov Details|
|CHCCCS016||Respond to client needs||More Information||Training.gov Details|
|CHCCOM001||Provide first point of contact||More Information||Training.gov Details|
|HLTWHS006||Manage personal stressors in the work environment||More Information||Training.gov Details|
|CHCPRT001||Identify and respond to children and young people at risk||More Information||Training.gov Details|
|CHCCSM004||Coordinate complex case requirements||More Information||Training.gov Details|
|CHCMHS001||Work with people with mental health issues||More Information||Training.gov Details|
|CHCCDE003||Work within a community development framework||More Information||Training.gov Details|
|CHCCCS019||Recognise and respond to crisis situations||More Information||Training.gov Details|
|1||HLTWHS003 - Maintain work health and safety|
|1||CHCLEG001 - Work legally and ethically|
|1||CHCDIV001 - Work with diverse people|
|2||CHCCOM002 - Use communication to build relationships|
|2||CHCCCS016 - Respond to client needs|
|2||CHCCOM001 - Provide first point of contact|
|3||HLTWHS006 - Manage personal stressors in the work environment|
|3||CHCPRT001 - Identify and respond to children and young people at risk|
|3||CHCCSM004 - Coordinate complex case requirements|
|4||CHCMHS001 - Work with people with mental health issues|
|4||CHCCDE003 - Work within a community development framework|
|4||CHCCCS019 - Recognise and respond to crisis situations|
|5||CHCCCS004 - Assess co-existing needs|
|5||CHCADV001 - Facilitate the interests and rights of clients|
|5||CHCPRP001 - Develop and maintain networks and collaborative partnerships|
Subsidy Eligibility Restrictions
To be eligible for Government subsidy, students must be an existing worker in the Community and Health industry, this now includes parents and unpaid carers for NDIS (National Disability Insurance Scheme) participants.
Resource and Computing Requirements
It is a requirement of enrolment in this course that you have access to the CQUniversity website. You will be required to undertake various components of study in the course using email and the internet.
It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video conferencing (mic and camera), electronic assessment submission.
All submissions of assessment must be uploaded electronically to the VET Moodle platform.
All units of competency will be delivered on-line through the Moodle VET application provided by CQUniversity Australia once you have enrolled. It is also expected that student’s will avail themselves of opportunities to engage with both teaching staff and other students through on-line discussions, forums and/or presentations.