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CQUni Handbook
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Version Effective: 28th of November, 2023
CHC52015 - Diploma of Community Services
Course Details
Course Summary
This qualification reflects the role of community service workers who design and deliver person-centered services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts. To achieve this qualification, the candidate must have successfully completed the unit CHCDEV002, Analyse Impacts of Sociological Factors on Clients in Community Work and Services. Part of the assessment requirements for the unit CHCDEV002, requires the student to complete at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
Entry Requirements
Mandatory placement checks are compulsory for this course, you will be required to get a Working With Children's Check relevant to your state, an Australian Federal Police Check and a Student ID Card. Please ensure you will meet the requirements for these checks prior to placement. You may be required to undertake a Pre-Placement interview with host Organisations and placement is subject to student meeting the requirements of the organisation. Your Vocational Placement will entail 100 hours within a Community Services Organisation. Your placement will be undertaken towards the end of the course. If you are currently working within the Community Services Industry you may be eligible to undertake your placement hours with your existing employer.
Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
There are no other entry requirements for this course.
Vocational Placement and Work Integrated Learning
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the assessment requirements of the unit of competency, CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services.
Students are required to complete: a mandatory work placement of at least 100 hours within a community services workplace, and the assessment conditions per unit of competency, which includes work placement, simulations and/or scenario assessments.
IMPORTANT: Mandatory checks are required to be completed to attend vocational placement for client and student safety. You will be required to get a Working With Children's Check relevant to your state and an Australian Federal Police Check.You can access these requirements via the Moodle Site. Please see Mandatory Cut-Off dates for submission dates of your mandatory checks. You will not be eligible to proceed to placement if you fail to meet the deadline; there are no extensions or exceptions.
You may be required to undertake a Pre-Placement interview with host Organisations and placement is subject to student meeting the requirements of the organisation. Depending upon the capacity of the service providers/facilities in the student’s geographical area, students will be expected to travel to an alternative location in order to complete their prescribed vocational placement. Any enquiries should be directed to the WIL (Work Integrated Learning) Team via email to nursingclinical@cqu.edu.au or call (07) 4930 9124.
VET Student Loan Information
VET Student Loans may be available for eligible students in approved Diploma level qualifications. The loan can be used towards Tuition Fees only and does not cover additional expenses such as textbooks, uniforms, equipment, travel, tools, and accommodation or general living expenses. Loan limits or caps may apply for some eligible courses and where a loan limit is reached for a course, students may be required to pay upfront for any remaining units.
For more information or to check your eligibility for a VET Student Loan, please visit our VET Student Loans webpage or contact us .
Course Details
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| Application Mode |
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| How to Apply | Please Enquire | ||||||||||||
| Study Area |
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| Skill Area |
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| AQF Level | Level 5: Diploma |
Admission Codes
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Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Student Outcomes, Career Opportunities and Occupations
Completion of the requirements for CHC52015 – Diploma of Community Services may lead to further study options in the Social Sciences including the Bachelor of Social Work. Career opportunities include work positions in the fields of Community Services, i.e. Mental Health, Child Protection, Alcohol and Other Drugs, Domestic Violence and Youth services.
Course Structures
In order to complete this course, you must:
- Complete 8 core units
- Complete 8 elective units
Study Mode Definitions
- Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
- On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
- Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Standard Course Structure
To be completed within a 2 year timeframe
- RPL/RCC/Credit
- Online
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Core Flexible study options - student is able to enrol in one or more units per month in sequence order. "Number of enrolled units" must not exceed 4 units at any given time.
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| CHCCCS007 | Develop and implement service programs | More Information | Training.gov Details | |
| CHCDIV003 | Manage and promote diversity | More Information | Training.gov Details | |
| CHCCOM003 | Develop workplace communication strategies | More Information | Training.gov Details | |
| CHCLEG003 | Manage legal and ethical compliance | More Information | Training.gov Details | |
| CHCMGT005 | Facilitate workplace debriefing and support processes | More Information | Training.gov Details | |
| HLTWHS004 | Manage work health and safety | More Information | Training.gov Details | |
| CHCPRP003 | Reflect on and improve own professional practice | More Information | Training.gov Details | |
| CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services | More Information | Training.gov Details | |
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Elective Flexible study options - student is able to enrol in one or more units at a time in sequence order. |
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| CHCPRP001 | Develop and maintain networks and collaborative partnerships | More Information | Training.gov Details | |
| HLTWHS006 | Manage personal stressors in the work environment | More Information | Training.gov Details | |
| CHCADV001 | Facilitate the interests and rights of clients | More Information | Training.gov Details | |
| CHCCCS019 | Recognise and respond to crisis situations | More Information | Training.gov Details | |
| CHCCCS004 | Assess co-existing needs | More Information | Training.gov Details | |
| CHCMHS001 | Work with people with mental health issues | More Information | Training.gov Details | |
| CHCCSM004 | Coordinate complex case requirements | More Information | Training.gov Details | |
| CHCCSM005 | Develop, facilitate and review all aspects of case management | More Information | Training.gov Details | |
| Optional Electives | ||||
| CHCDIS008 | Facilitate community participation and social inclusion | More Information | Training.gov Details | |
| CHCCSM006 | Provide case management supervision | More Information | Training.gov Details | |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | More Information | Training.gov Details | |
| CHCMHS008 | Promote and facilitate self advocacy | More Information | Training.gov Details | |
| CHCMHS011 | Assess and promote social, emotional and physical wellbeing | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | CHCCCS007 - Develop and implement service programs |
| 2 | CHCDIV003 - Manage and promote diversity |
| 3 | CHCCOM003 - Develop workplace communication strategies |
| 4 | CHCPRP001 - Develop and maintain networks and collaborative partnerships |
| 5 | CHCLEG003 - Manage legal and ethical compliance |
| 6 | HLTWHS006 - Manage personal stressors in the work environment |
| 7 | CHCADV001 - Facilitate the interests and rights of clients |
| 8 | CHCCCS019 - Recognise and respond to crisis situations |
| 9 | CHCCCS004 - Assess co-existing needs |
| 10 | CHCMHS001 - Work with people with mental health issues |
| 11 | CHCCSM004 - Coordinate complex case requirements |
| 12 | CHCCSM005 - Develop, facilitate and review all aspects of case management |
| 13 | CHCMGT005 - Facilitate workplace debriefing and support processes |
| 14 | HLTWHS004 - Manage work health and safety |
| 15 | CHCPRP003 - Reflect on and improve own professional practice |
| 16 | CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services |
The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
| Unit Code | Unit Name |
|---|---|
| CHCDIS008 | Facilitate community participation and social inclusion |
| CHCCSM006 | Provide case management supervision |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCMHS008 | Promote and facilitate self advocacy |
| CHCMHS011 | Assess and promote social, emotional and physical wellbeing |
Course Assessment Information
RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
|---|
| Written/Electronic Assessment |
| Practical Task |
| RPL |
| Other |
| Third Party Verification |
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.
Domestic 2019 Availabilities
Standard Course Structure
Online
March: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time
Domestic 2020 Availabilities
Standard Course Structure
Online
February: Part Time/Full Time
April: Part Time/Full Time
June: Part Time/Full Time
October: Part Time/Full Time
Domestic 2021 Availabilities
Standard Course Structure
Online
February: Full Time/Part Time
May: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time
Domestic 2022 Availabilities
Standard Course Structure
Online
February: Full Time/Part Time
May: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time
Domestic 2023 Availabilities
Standard Course Structure
Online
February: Full Time/Part Time
April: Full Time/Part Time
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:
Show Historic Availabilities
Show Historic Availabilities
More Details
More Details
Enrolment Advice
New Students must follow the recommended unit grouping as per the Study Sequence listed in the Course Structure tab. Students may enrol in one or more units in a cluster.
Continuing Students should follow the recommended unit groupings where possible, but do have the option to enrol as they have previously. Continuing students should follow the order of units.
Subsidy Eligibility Restrictions
To be eligible for Government subsidy, students must be an existing worker in the Community and Health industry, this now includes parents and unpaid carers for NDIS (National Disability Insurance Scheme) participants.
Resource and Computing Requirements
It is a requirement of enrolment in this course that you have access to the CQUniversity website. You will be required to undertake various components of study in the course using email and the internet.
It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video conferencing (mic and camera), electronic assessment submission.
All submissions of assessment must be uploaded electronically to the VET Moodle platform.
Work Placement Requirements
Students are required to complete:
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mandatory work placement of at least 100 hours within a community services workplace, and -
the assessment conditions per unit of competency, which includes work placement and/or simulations and/or scenario assessments
IMPORTANT: Changes to Mandatory Check Requirements
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In compliance with CQU Immunisation Policy and for client and student safety, there has been a number of changes for your mandatory check requirements. These changes take effect and are now mandatory for any placement commencing 1 January 2018 and onwards. -
Please click here for full details of your requirements or access these requirements via the Moodle Site. -
Please see Mandatory Cut-Off dates for submission dates of your mandatory checks. You will not be eligible to proceed to placement if you fail to meet the deadline.
Students may be expected to travel to an alternative location in order to complete their prescribed placement. Students will only be offered one placement per student.