Previous Version Version Effective: 1st of January, 2020
Version Effective: 1st of January, 2020

CHC52015 - Diploma of Community Services

Course Details

Course Summary

This qualification reflects the role of community service workers who design and deliver person-centered services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts. To achieve this qualification, the candidate must have successfully completed the unit CHCDEV002, Analyse Impacts of Sociological Factors on Clients in Community Work and Services. Part of the assessment requirements for the unit CHCDEV002, requires the student to complete at least 100 hours of work as detailed in the Assessment Requirements of units of competency. 

Entry Requirements

Mandatory placement checks are compulsory for this course, you will be required to get a Working With Children's Check relevant to your state and an Australian Federal Police Check. Please ensure you will meet the requirements for these checks. You may be required to undertake a Pre-Placement interview with host Organisations and placement is subject to student meeting the requirements of the organisation. Your Vocational Placement will entail 100 hours within a Community Services Organisation. Your placement will be undertaken towards the end of the course. If you are currently working within the Community Services Industry you may be eligible to undertake your placement hours with your existing employer. 

Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the assessment requirements of the unit of competency, CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services.

Students are required to complete: a mandatory work placement of at least 100 hours within a community services workplace, and the assessment conditions per unit of competency, which includes work placement, simulations and/or scenario assessments.

IMPORTANT: Mandatory checks are required to be completed to attend vocational placement for client and student safety. You will be required to get a Working With Children's Check relevant to your state and an Australian Federal Police Check.You can access these requirements via the Moodle Site. Please see Mandatory Cut-Off dates for submission dates of your mandatory checks. You will not be eligible to proceed to placement if you fail to meet the deadline; there are no extensions or exceptions.

You may be required to undertake a Pre-Placement interview with host Organisations and placement is subject to student meeting the requirements of the organisation. Depending upon the capacity of the service providers/facilities in the student’s geographical area, students will be expected to travel to an alternative location in order to complete their prescribed vocational placement. Any enquiries should be directed to the WIL (Work Integrated Learning) Team via email to nursingclinical@cqu.edu.au or call (07) 4930 9124.


VET Student Loan Information

VET Student Loans may be available for eligible students in approved Diploma level qualifications. The loan can be used towards Tuition Fees only and does not cover additional expenses such as textbooks, uniforms, equipment, travel, tools, and accommodation or general living expenses. Loan limits or caps may apply for some eligible courses and where a loan limit is reached for a course, students may be required to pay upfront for any remaining units.

For more information or to check your eligibility for a VET Student Loan, please visit our VET Student Loans webpage or contact us .

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $6,272.00 (2020)
Subsidised Full Fee $2,256.00 (2020)
Subsidised Concession Fee $1,040.00 (2020)
Fee for service per unit $392.00 (2020)
Subsidised full fee per unit $141.00 (2020)
Subsidised concession fee per unit $65.00 (2020)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Now
Study Area
  • Psychology, Social Work and Community Services
Skill Area
  • Community Services
AQF Level Level 5: Diploma

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
  • ONL - 895231
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

Completion of the requirements for CHC52015 – Diploma of Community Services may lead to further study options in the Social Sciences including the Bachelor of Social Work. Career opportunities include work positions in the fields of Community Services, i.e. Mental Health, Child Protection, Alcohol and Other Drugs, Domestic Violence and Youth services.

Course Structures

In order to complete this course, you must:

  1. Complete 8 core units
  2. Complete 8 elective units

Study Mode Definitions

  • Mixed Mode courses are delivered online and require compulsory attendance of site-specific learning activities such as on-campus residential schools and/or workshops.
  • Online courses are delivered using online resources only.
  • On-campus courses are delivered using a combination of face-to-face and video conferencing style teaching at CQUniversity campuses.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details , including the different study modes offered for each structure.

Standard Course Structure

1 year full-time or 2 years part-time
  • RPL/RCC/Credit
  • Online
Core
CHCDIV003 Manage and promote diversity More Information Training.gov Details
CHCCCS007 Develop and implement service programs More Information Training.gov Details
CHCCOM003 Develop workplace communication strategies More Information Training.gov Details
CHCLEG003 Manage legal and ethical compliance More Information Training.gov Details
HLTWHS004 Manage work health and safety More Information Training.gov Details
CHCMGT005 Facilitate workplace debriefing and support processes More Information Training.gov Details
CHCPRP003 Reflect on and improve own professional practice More Information Training.gov Details
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services More Information Training.gov Details
Elective


CHCPRP001 Develop and maintain networks and collaborative partnerships More Information Training.gov Details
HLTWHS006 Manage personal stressors in the work environment More Information Training.gov Details
CHCDFV001 Recognise and respond appropriately to domestic and family violence More Information Training.gov Details
CHCCCS019 Recognise and respond to crisis situations More Information Training.gov Details
CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCCCS004 Assess co-existing needs More Information Training.gov Details
CHCCSM005 Develop, facilitate and review all aspects of case management More Information Training.gov Details
CHCCSM004 Coordinate complex case requirements More Information Training.gov Details
Additional Electives

*CHCPRT001 may only be undertaken by students currently working or volunteering in the Child Protection Sector.

CHCPRT001 Identify and respond to children and young people at risk More Information Training.gov Details
CHCDIS008 Facilitate community participation and social inclusion More Information Training.gov Details
CHCCSM006 Provide case management supervision More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 CHCCCS007 - Develop and implement service programs
1 CHCDIV003 - Manage and promote diversity
2 CHCCOM003 - Develop workplace communication strategies
2 CHCPRP001 - Develop and maintain networks and collaborative partnerships
3 CHCLEG003 - Manage legal and ethical compliance
3 HLTWHS006 - Manage personal stressors in the work environment
4 CHCDFV001 - Recognise and respond appropriately to domestic and family violence
4 CHCCCS019 - Recognise and respond to crisis situations
5 CHCMHS001 - Work with people with mental health issues
5 CHCCCS004 - Assess co-existing needs
6 CHCCSM005 - Develop, facilitate and review all aspects of case management
6 CHCCSM004 - Coordinate complex case requirements
7 CHCMGT005 - Facilitate workplace debriefing and support processes
7 HLTWHS004 - Manage work health and safety
8 CHCPRP003 - Reflect on and improve own professional practice
8 CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services

The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
Unit Code Unit Name
CHCCSM006 Provide case management supervision
CHCDIS008 Facilitate community participation and social inclusion
CHCPRT001 Identify and respond to children and young people at risk

Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
Practical Task
RPL
Other
Third Party Verification
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Domestic 2019 Availabilities

Standard Course Structure

Online
March: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time

Domestic 2020 Availabilities

Standard Course Structure

Online
February: Part Time/Full Time
April: Part Time/Full Time
June: Part Time/Full Time
October: Part Time/Full Time
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:

Show Historic Availabilities
More Details

More Details

Enrolment Advice

New Students must follow the recommended unit grouping as per the Study Sequence listed in the Course Structure tab.  Students may enrol in one or more units in a cluster.  

Continuing Students should follow the recommended unit groupings where possible, but do have the option to enrol as they have previously.  Continuing students should follow the order of units.  


Subsidy Eligibility Restrictions

To be eligible for Government subsidy, students must be an existing worker in the Community and Health industry, this now includes parents and unpaid carers for NDIS (National Disability Insurance Scheme) participants.  

Resource and Computing Requirements

It is a requirement of enrolment in this course that you have access to the CQUniversity website. You will be required to undertake various components of study in the course using email and the internet. 

 

It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video conferencing (mic and camera), electronic assessment submission. 

 

All submissions of assessment must be uploaded electronically to the VET Moodle platform.

Work Placement Requirements

Students are required to complete:

  • mandatory work placement of at least 100 hours within a community services workplace, and
  • the assessment conditions per unit of competency, which includes work placement and/or simulations and/or scenario assessments

 

IMPORTANT: Changes to Mandatory Check Requirements 

  • In compliance with CQU Immunisation Policy and for client and student safety, there has been a number of changes for your mandatory check requirements. These changes take effect and are now mandatory for any placement commencing 1 January 2018 and onwards.   
  • Please click here for full details of your requirements or access these requirements via the Moodle Site.   
  • Please see Mandatory Cut-Off dates for submission dates of your mandatory checks. You will not be eligible to proceed to placement if you fail to meet the deadline.


Students may be expected to travel to an alternative location in order to complete their prescribed placement. Students will only be offered one placement per student.