This qualification reflects the role of community service workers who design and deliver person-centered services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts. To achieve this qualification, the candidate must have successfully completed the unit CHCDEV002, Analyse Impacts of Sociological Factors on Clients in Community Work and Services. Part of the assessment requirements for the unit CHCDEV002, requires the student to complete at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
Mandatory placement checks are compulsory for this course, you will be required to get a Working With Children's Check relevant to your state, an Australian Federal Police Check and a Student ID Card. Please ensure you will meet the requirements for these checks prior to placement. You may be required to undertake a Pre-Placement interview with host Organisations and placement is subject to student meeting the requirements of the organisation. Your Vocational Placement will entail 100 hours within a Community Services Organisation. Your placement will be undertaken towards the end of the course. If you are currently working within the Community Services Industry you may be eligible to undertake your placement hours with your existing employer.
Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
There are no other entry requirements for this course.
The COVID-19 vaccination is mandatory to be eligible to attend a WIL placement for this course. Students will be required to provide evidence of having completed a COVID-19 vaccination schedule by the closing date prior to a WIL placement. The vaccine received must be a vaccine approved by the Therapeutic Goods Administration (TGA) of Australia.
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the assessment requirements of the unit of competency, CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services.
Students are required to complete: a mandatory work placement of at least 100 hours within a community services workplace, and the assessment conditions per unit of competency, which includes work placement, simulations and/or scenario assessments.
IMPORTANT: Mandatory checks are required to be completed to attend vocational placement for client and student safety. You will be required to get a Working With Children's Check relevant to your state and an Australian Federal Police Check.You can access these requirements via the Moodle Site. Please see Mandatory Cut-Off dates for submission dates of your mandatory checks. You will not be eligible to proceed to placement if you fail to meet the deadline; there are no extensions or exceptions.
You may be required to undertake a Pre-Placement interview with host Organisations and placement is subject to student meeting the requirements of the organisation. Depending upon the capacity of the service providers/facilities in the student’s geographical area, students will be expected to travel to an alternative location in order to complete their prescribed vocational placement. Any enquiries should be directed to the WIL (Work Integrated Learning) Team via email to firstname.lastname@example.org or call (07) 4930 9124.
VET Student Loans may be available for eligible students in approved Diploma level qualifications. The loan can be used towards Tuition Fees only and does not cover additional expenses such as textbooks, uniforms, equipment, travel, tools, and accommodation or general living expenses. Loan limits or caps may apply for some eligible courses and where a loan limit is reached for a course, students may be required to pay upfront for any remaining units.
|How to Apply||Please Enquire|
|AQF Level||Level 5: Diploma|
Tertiary Admission Centre Codes (TAC) Codes
Completion of the requirements for CHC52015 – Diploma of Community Services may lead to further study options in the Social Sciences including the Bachelor of Social Work. Career opportunities include work positions in the fields of Community Services, i.e. Mental Health, Child Protection, Alcohol and Other Drugs, Domestic Violence and Youth services.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Flexible study options - student is able to enrol in one or more units per month in sequence order.
"Number of enrolled units" must not exceed 4 units at any given time.
|CHCCCS007||Develop and implement service programs||More Information||Training.gov Details|
|CHCDIV003||Manage and promote diversity||More Information||Training.gov Details|
|CHCCOM003||Develop workplace communication strategies||More Information||Training.gov Details|
|CHCLEG003||Manage legal and ethical compliance||More Information||Training.gov Details|
|CHCMGT005||Facilitate workplace debriefing and support processes||More Information||Training.gov Details|
|HLTWHS004||Manage work health and safety||More Information||Training.gov Details|
|CHCPRP003||Reflect on and improve own professional practice||More Information||Training.gov Details|
|CHCDEV002||Analyse impacts of sociological factors on clients in community work and services||More Information||Training.gov Details|
Flexible study options - student is able to enrol in one or more units at a time in sequence order.
|CHCPRP001||Develop and maintain networks and collaborative partnerships||More Information||Training.gov Details|
|HLTWHS006||Manage personal stressors in the work environment||More Information||Training.gov Details|
|CHCADV001||Facilitate the interests and rights of clients||More Information||Training.gov Details|
|CHCCCS019||Recognise and respond to crisis situations||More Information||Training.gov Details|
|CHCCCS004||Assess co-existing needs||More Information||Training.gov Details|
|CHCMHS001||Work with people with mental health issues||More Information||Training.gov Details|
|CHCCSM004||Coordinate complex case requirements||More Information||Training.gov Details|
|CHCCSM005||Develop, facilitate and review all aspects of case management||More Information||Training.gov Details|
|CHCDIS008||Facilitate community participation and social inclusion||More Information||Training.gov Details|
|CHCCSM006||Provide case management supervision||More Information||Training.gov Details|
|CHCDFV001||Recognise and respond appropriately to domestic and family violence||More Information||Training.gov Details|
|1||CHCCCS007 - Develop and implement service programs|
|2||CHCDIV003 - Manage and promote diversity|
|3||CHCCOM003 - Develop workplace communication strategies|
|4||CHCPRP001 - Develop and maintain networks and collaborative partnerships|
|5||CHCLEG003 - Manage legal and ethical compliance|
|6||HLTWHS006 - Manage personal stressors in the work environment|
|7||CHCADV001 - Facilitate the interests and rights of clients|
|8||CHCCCS019 - Recognise and respond to crisis situations|
|9||CHCCCS004 - Assess co-existing needs|
|10||CHCMHS001 - Work with people with mental health issues|
|11||CHCCSM004 - Coordinate complex case requirements|
|12||CHCCSM005 - Develop, facilitate and review all aspects of case management|
|13||CHCMGT005 - Facilitate workplace debriefing and support processes|
|14||HLTWHS004 - Manage work health and safety|
|15||CHCPRP003 - Reflect on and improve own professional practice|
|16||CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services|
|Unit Code||Unit Name|
|CHCDIS008||Facilitate community participation and social inclusion|
|CHCCSM006||Provide case management supervision|
|CHCDFV001||Recognise and respond appropriately to domestic and family violence|
|Third Party Verification|
New Students must follow the recommended unit grouping as per the Study Sequence listed in the Course Structure tab. Students may enrol in one or more units in a cluster.
Continuing Students should follow the recommended unit groupings where possible, but do have the option to enrol as they have previously. Continuing students should follow the order of units.
Subsidy Eligibility Restrictions
To be eligible for Government subsidy, students must be an existing worker in the Community and Health industry, this now includes parents and unpaid carers for NDIS (National Disability Insurance Scheme) participants.
Resource and Computing Requirements
It is a requirement of enrolment in this course that you have access to the CQUniversity website. You will be required to undertake various components of study in the course using email and the internet.
It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video conferencing (mic and camera), electronic assessment submission.
All submissions of assessment must be uploaded electronically to the VET Moodle platform.
Work Placement Requirements
Students are required to complete:
IMPORTANT: Changes to Mandatory Check Requirements
Students may be expected to travel to an alternative location in order to complete their prescribed placement. Students will only be offered one placement per student.