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Unit Synopsis
This unit is designed to introduce you to the professional skills required of an information and communication technology (ICT) professional: written, oral and interpersonal communication skills; ethical behaviour and teamwork. The unit also examines some aspects of workplace culture. You will explore the ways in which ICT staff use their professional skills when working in the information communication technologies industry. You will be introduced to emerging technologies that enable new forms of communication and collaboration.
Details
| Level | Postgraduate |
|---|---|
| Unit Level | 8 |
| Credit Points | 6 |
| Student Contribution Band | SCA Band 2 |
| Fraction of Full-Time Student Load | 0.125 |
| Pre-requisites or Co-requisites |
Anti-requisite: COIT20233 Professional Skills for Information and Communication Technology. Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework). |
| Class Timetable | View Unit Timetable |
| Residential School | No Residential School |
Unit Availabilities from Term 1 - 2019
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Attendance Requirements
All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Assessment Tasks
| Assessment Task | Weighting |
|---|---|
| 1. Presentation | 20% |
| 2. Portfolio | 40% |
| 3. Report | 40% |
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).
Past Exams
All University policies are available on the Policy web site, however you may wish to directly view the following policies below.
This list is not an exhaustive list of all University policies. The full list of policies are available on the Policy web site.
No previous feedback available
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Source: Teaching Team Feedback
The unit seamlessly integrates lecture content, tutorial activities, and assessment requirements to ensure a cohesive learning experience.
Foster the current learning and teaching practices.
The current learning and teaching practices in this unit continued.
Source: Unit Coordinator
The rising use of generative artificial intelligence for professional communication has left students uncertain about how to effectively utilise this technology.
Integrate in-class generative artificial intelligence activities to help students understand its potential uses and limitations within the context of their studies.
Students were informally encouraged to use Gen AI to assist in the task of creating a cover letter and resume.
Source: Unit Coordinator's Reflection
The use of generative artificial intelligence for professional communication has left students uncertain about how to effectively utilise this technology, raising questions about genuine interactions.
Consider introducing an in-class activity or assessment about GenAI use that prompts reflection.
In Progress
Source: Unit Coordinator's Reflection
Currently, feedback on assessments is provided without the use of marking rubrics, which may reduce clarity around expectations and assessment criteria.
Introduce marking rubrics for assessments to make expectations more transparent, ensure consistency, and support higher-quality feedback.
In Progress
On successful completion of this unit, you will be able to:
- Describe the basic principles and importance of effective interpersonal communication, active listening and reading for meaning
- Communicate professional skills and ideas effectively both verbally and in written form using appropriate language
- Create and deliver effective oral presentations
- Argue the importance of ethics, codes of behaviour, and societal, privacy and legal issues within the ICT industry
- Demonstrate how teamwork skills, common work practices and values operate in the Australian workplace
- Evaluate how emerging technologies can be used to improve organisational processes including communication and collaboration.
The Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is used in over 100 countries and provides a consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.
ACS members can use the tool MySFIA at https://www.acs.org.au/professionalrecognition/mysfia-b2c.html to build a skills profile.
This unit contributes to the following workplace skills as defined by SFIA:
- Business Analysis (BUAN)
- Client Services Management (CSMG)
- Consultancy (CNSL)
- Emerging Technology Management (EMRG)
- Information Analysis (INAN)
- Problem Management (PBMG)
- Requirements Definition and Management (REQM)
- Research (RSCH)
| Assessment Tasks | Learning Outcomes | |||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 1 - Presentation | • | • | • | |||
| 2 - Portfolio | • | • | • | • | ||
| 3 - Report | • | • | • | |||
| Graduate Attributes | Learning Outcomes | |||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 1 - Knowledge | • | • | ||||
| 2 - Communication | • | • | • | • | • | |
| 3 - Cognitive, technical and creative skills | • | • | • | • | ||
| 4 - Research | • | • | ||||
| 5 - Self-management | • | • | ||||
| 6 - Ethical and Professional Responsibility | • | • | • | |||
| 7 - Leadership | • | • | ||||
| Assessment Tasks | Graduate Attributes | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 8 | |
| 1 - Presentation | • | • | • | • | • | ||||
| 2 - Portfolio | • | • | • | • | • | ||||
| 3 - Report | • | • | • | • | • | ||||