COIT20249 - Professional Skills in Information Communication Technology

General Information

Unit Synopsis

This unit is designed to introduce you to the professional skills required of an information and communication technology (ICT) professional: written, oral and interpersonal communication skills; ethical behaviour and teamwork. The unit also examines some aspects of workplace culture. You will explore the ways in which ICT staff use their professional skills when working in the information communication technologies industry. You will be introduced to emerging technologies that enable new forms of communication and collaboration.

Details

Level Postgraduate
Unit Level 8
Credit Points 6
Student Contribution Band 2
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites

Anti-requisite: COIT20233 Professional Skills for Information and Communication Technology.
Anti-requisite: BUSN20017 Effective Business Communications

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 1 - 2020

Term 1 - 2020 Profile
Brisbane
Melbourne
Online
Rockhampton
Sydney
Term 2 - 2020 Profile
Brisbane
Melbourne
Online
Rockhampton
Sydney
Term 3 - 2020 Profile
Brisbane
Melbourne
Online
Sydney
Term 1 - 2021 Profile
Brisbane
Melbourne
Online
Rockhampton
Sydney
Term 2 - 2021 Profile
Brisbane
Melbourne
Online
Rockhampton
Sydney
Term 3 - 2021 Profile
Brisbane
Melbourne
Online
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Presentation 20%
2. Portfolio 40%
3. Report 40%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

No previous feedback available

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Unit Evaluations.
Feedback
Students appreciate the structure in the unit for the future ICT professionals. Presentations and Reports identified as useful.
Recommendation
Keep the updated assessment structure for the Presentations and Reports.
Action Taken
Updated assessment structure has been used.
Source: Unit Evaluations.
Feedback
Students identified the different skills covered in the unit that are required for a success in the IT field. Various class-based activities are useful for the class environment and encourage better communication between the students.
Recommendation
Continue to provide class-based activities and examples useful for future ICT professionals. Continue the opportunities for students to contribute during workshops to improve their skills and confidence.
Action Taken
Continued to provide the class based activities.
Source: Unit Evaluations, In class.
Feedback
Assessment 3, the Report, should be at the end of the term. Portfolios should be in the middle of the term.
Recommendation
Evaluate the new assessment structure from Term 2, 2018 that has the Report towards the end of the term and Portfolio activities during the middle of the term.
Action Taken
Followed the recommended structure. Final report submission due date is end of week 10 and portfolio activities during the term in various weeks.
Source: Unit evaluation
Feedback
Students indicated that they enjoyed the content of this unit useful and found the supporting resources, especially the ALC embedded sessions, very beneficial.
Recommendation
Maintain unit structure and resources while reviewing unit content in order to identify areas for future improvement/development.
Action Taken
Nil.
Source: Unit evaluation
Feedback
Students indicated that they enjoyed the in-class activities, quizzes, report and also the presentation task. Students mentioned that the quizzes were engaging, and the report writing and presentation tasks were helpful in improving their report writing and presentation skills.
Recommendation
Continue with the same assessment structure while focusing on continual improvement of assessment tasks.
Action Taken
Nil.
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Describe the basic principles and importance of effective interpersonal communication, active listening and reading for meaning
  2. Communicate professional skills and ideas effectively both verbally and in written form using appropriate language
  3. Create and deliver effective oral presentations
  4. Argue the importance of ethics, codes of behaviour, and societal, privacy and legal issues within the ICT industry
  5. Demonstrate how teamwork skills, common work practices and values operate in the Australian workplace
  6. Evaluate how emerging technologies can be used to improve organisational processes including communication and collaboration.

The Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is used in over 100 countries and provides a consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.

ACS members can use the tool MySFIA at https://www.acs.org.au/professionalrecognition/mysfia-b2c.html to build a skills profile.

This unit contributes to the following workplace skills as defined by SFIA:

  • Business Analysis (BUAN)
  • Client Services Management (CSMG)
  • Consultancy (CNSL)
  • Emerging Technology Management (EMRG)
  • Information Analysis (INAN)
  • Problem Management (PBMG)
  • Requirements Definition and Management (REQM)
  • Research (RSCH)

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5 6
1 - Presentation
2 - Portfolio
3 - Report
Alignment of Graduate Attributes to Learning Outcomes
Advanced Level
Professional Level
Graduate Attributes Learning Outcomes
1 2 3 4 5 6
1 - Knowledge
2 - Communication
3 - Cognitive, technical and creative skills
4 - Research
5 - Self-management
6 - Ethical and Professional Responsibility
7 - Leadership
Alignment of Assessment Tasks to Graduate Attributes
Advanced Level
Professional Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7
1 - Presentation
2 - Portfolio
3 - Report