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COIT20249 - Professional Skills in Information Communication Technology

General Information

Unit Synopsis

This unit is designed to introduce you to the professional skills required of an information and communication technology (ICT) professional: written, oral and interpersonal communication skills; ethical behaviour and teamwork. The unit also examines some aspects of workplace culture. You will explore the ways in which ICT staff use their professional skills when working in the information communication technologies industry. You will be introduced to emerging technologies that enable new forms of communication and collaboration.

Details

Level Postgraduate
Unit Level 8
Credit Points 6
Student Contribution Band SCA Band 2
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites

Anti-requisite: COIT20233 Professional Skills for Information and Communication Technology.
Anti-requisite: BUSN20017 Effective Business Communications

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 2 - 2021

Term 2 - 2021 Profile
Brisbane
Melbourne
Online
Rockhampton
Sydney
Term 3 - 2021 Profile
Brisbane
Melbourne
Online
Sydney
Term 1 - 2022 Profile
Brisbane
Melbourne
Online
Rockhampton
Sydney
Term 2 - 2022 Profile
Brisbane
Melbourne
Online
Rockhampton
Sydney
Term 3 - 2022 Profile
Brisbane
Melbourne
Online
Sydney
Term 1 - 2023 Profile
Brisbane
Melbourne
Online
Rockhampton
Sydney
Term 2 - 2023 Profile
Brisbane
Melbourne
Online
Rockhampton
Sydney
Term 3 - 2023 Profile
Brisbane
Melbourne
Online
Sydney
Term 1 - 2024 Profile
Brisbane
Melbourne
Online
Rockhampton
Sydney
Term 2 - 2024 Profile
Brisbane
Melbourne
Online
Rockhampton
Sydney
Term 3 - 2024 Profile
Brisbane
Melbourne
Online
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Presentation 20%
2. Portfolio 40%
3. Report 40%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 1 - 2023 : The overall satisfaction for students in the last offering of this course was 91.43% (`Agree` and `Strongly Agree` responses), based on a 53.96% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Unit Coordinator
Feedback
Assessments will need revision in 2022 T3 and T1 2023 to bring upto date with latest Industry Outcomes
Recommendation
Update Assessment materials in future offerings
Action Taken
All assessments were revised to ensure better coherence and readability. In addition, the assessments were run through ChatGPT before T1. Consequently, changes were made, such as replacing Assessment 2 (Part A) with another task and replacing Assessment 2(Part B - Quiz) with a mind map activity. Furthermore, the Moodle site was cleaned up to eliminate broken links, redundant and dated information. New information/links were provided as relevant.
Source: Teaching team feedback
Feedback
The unit has effectively integrated the content, work activities, and assessment requirements in a cohesive manner.
Recommendation
Nurture the current learning and teaching practices.
Action Taken
Nil.
Source: Teaching team feedback
Feedback
The final assessment is very challenging.
Recommendation
Provide exemplars and include more ICT-focused contextual assessments.
Action Taken
Nil.
Source: Student evaluation feedback
Feedback
Too many different tasks in the Assessment items.
Recommendation
Condense the tasks to make them more manageable during the term.
Action Taken
Nil.
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Describe the basic principles and importance of effective interpersonal communication, active listening and reading for meaning
  2. Communicate professional skills and ideas effectively both verbally and in written form using appropriate language
  3. Create and deliver effective oral presentations
  4. Argue the importance of ethics, codes of behaviour, and societal, privacy and legal issues within the ICT industry
  5. Demonstrate how teamwork skills, common work practices and values operate in the Australian workplace
  6. Evaluate how emerging technologies can be used to improve organisational processes including communication and collaboration.

The Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is used in over 100 countries and provides a consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.

ACS members can use the tool MySFIA at https://www.acs.org.au/professionalrecognition/mysfia-b2c.html to build a skills profile.

This unit contributes to the following workplace skills as defined by SFIA:

  • Business Analysis (BUAN)
  • Client Services Management (CSMG)
  • Consultancy (CNSL)
  • Emerging Technology Management (EMRG)
  • Information Analysis (INAN)
  • Problem Management (PBMG)
  • Requirements Definition and Management (REQM)
  • Research (RSCH)

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5 6
1 - Presentation
2 - Portfolio
3 - Report
Alignment of Graduate Attributes to Learning Outcomes
Advanced Level
Professional Level
Graduate Attributes Learning Outcomes
1 2 3 4 5 6
1 - Knowledge
2 - Communication
3 - Cognitive, technical and creative skills
4 - Research
5 - Self-management
6 - Ethical and Professional Responsibility
7 - Leadership
Alignment of Assessment Tasks to Graduate Attributes
Advanced Level
Professional Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8
1 - Presentation
2 - Portfolio
3 - Report